Originally Posted by NANNU
where is the ans to this problem need to fix my comp
OK you need to go to Start
-->right click My Computer
-->on the pop up menu click at the bottom where it says Properties
. The on the new window click on your left where it says "Device Manager". Look for the section CD/DVD Drives
and tell me what do you see there.
Now if there is something in that section with a red mark, you need enable the device again. Just right click on the device with the red mark and hit enable.
If there is a device with a yellow exclamation mark, right click on the device and hit uninstall, and then restart your computer.
Now if there is nothing there, I will recommend do this. Shut down computer, take all power out(including power cables) open case, and carefully detach the cables behind the CD/DVD Drive, don't close pc yet. Then start the computer again.
Now shut the computer down again, unplug power cord, reattach the CD/DVD cables again, and start computer. See if your device appears again.
Let me know what happen...