BlueScreen on boot

[Silverloch]

Page Fault in a non-page area features win32k.sys
at 9c8d868f base 9c800000

What does win32k.sys actually do? It might give me a clue where to look.

I picked up a Trojan last week.AVG didn't properly fix it as I would get avg threat windows several times a day.

I installed a 2nd anti-virus called Twister, it ran for several days.
If I had my pc up I could tell you exactly which bug(s) were found and presumably healed to some extent.

It bluescreened suddenly today and will not come up again, not even in safe mode(s). It will not auto repair and sfc /scannow will not run.

it bluescreens just before loading the log in page.

Attempting to boot in safe mode bluescreens.

Booting in safe mode to a command line hangs after cplir.sys

None of the other options in the console work except the commandline option that defaults to x:\ obviously a ram-based version of an os.

[Silverloch]

Further information,

The command line console allows me access to my c: drive.

The sfc scan utility won't work.

The only system restore point was 3:00 am before the system crashed, which is odd, because I made a point of doing restore points.

Found several files in c:\windows\logs\systemrestore but in the repair console only one restore point is selectable.

I am confident if I could do a restore to a couple weeks ago would be a great solution.

I have a back up drive which I can access, it is a Maxtor with a back up utility to last June... but won't work without the os up.

It appears my son has packed by restore cds when he moved to college, i have the toshiba disks for my old laptop, which was a different model and would load xp only. In any event they won't work.

[Silverloch]

Further information.

I renamed my win32k.sys file and copied the win32k.sys file I found in the repair command line console. Still no workie.

The exact wording of the BSOD is Win32k.sys. Page Fault in a non page area,
Stop:0x00000050 (0XFFA93008, 0X00000000, 0C81F0C30B, 0X00000000)
Win32k.sys,
Address 81F0C30B base at 81E50000
Date stamp 47C798851

[Silverloch]

Further,

Successfully ran the memory diagnostic. Confirm there were no problems with the memory.

[Silverloch]

Found system restore points in c:\windows\logs\sytemrestore.

I can confirm there are at least 8 files there.

However, in the repair console only one, dated Oct 4, 2008 is available to me.

I am sure if I could find an earlier one the system would work.


I am resisting the temptation to delete the Oct.4 restore point in the log file.
Although that restore point is definitely not working. (don't push the red button! (sic))

[Silverloch]

Found out from Toshiba tech support that if a person chooses a bad restore point, the system becomes permanently messed up and disables any other restore point from being tried!!!

That sounds pretty retarded!