1. Uninstall PPV 2003 via Add/Remove Programs.

2. Download/Install PPV 2997 SP1:
http://www.microsoft.com/downloads/d...C-3E151E4DC790
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


swimref54 wrote:
> I have not been able to install this update. I get the error code 0x4397.
> Does anyone know what this means and how I can install this update?