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Old 08-25-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Windows Update Failing (Code:80070490)
You're welcome and thanks for your feedback.

Repost:
> FWIW, I would NOT be running a Norton application on a Vista machine or
> any
> other machine.


I'd bet $10 that Norton was the cause of the problem.


Myskesol wrote:
> Yes thank you. The manual download worked.
>
> Myskesol
>
> "PA Bear [MS MVP]" wrote:
>
>> 0x80070490 E_PROP_ID_UNSUPPORTED
>> Permission denied / [Problem initializing or using session variables] or
>> Element not found
>>
>> If you temporarily disable Norton AntiVirus *and* disable the Norton
>> Firewall *and then* enable the Windows Firewall, will the update install?
>>
>> Can you download & install it manually? => Download the installer from
>> http://www.microsoft.com/downloads/d...7-9686983976FD,
>> SAVE it to your desktop, do not RUN it | Right-click on the saved file |
>> Run as Administrator | OK.
>>
>> Are you sure this is the only update that's failing or has failed to
>> install?
>>
>> => Look in:
>>
>> • Start | Settings | Control Panel | Programs and Features |
>> Installed Updates; or
>>
>> • Windows Update | View update history
>>
>> Windows Update tutorial:
>> http://www.bleepingcomputer.com/tuto...torial140.html
>>
>> View Update History screenshot:
>> http://www.pcmag.com/slideshow_viewe...8&po=59,00.asp
>>
>> ==========================
>>
>> Are you sure you're not running Vista SP1?
>>
>> Do you use a "Registry cleaner"?
>>
>> Is your Norton Internet Security subscription current?
>>
>> Are you having *any* other problems with this machine (e.g., redirected
>> Searches or webpages; "Page cannot be displayed" errors; cannot manually
>> update Norton AntiVirus)?
>>
>> Read what MS Support suggested for another sufferer (didn't help this
>> poster though):
>> http://groups.google.com/group/micro...635d514dcc0770
>>
>> Unfortunately, every other poster here who's run into this error ended up
>> having to do an "inplace upgrade" (reinstall) of Vista to resolve the
>> problem.
>>
>> FWIW, I would NOT be running a Norton application on a Vista machine or
>> any
>> other machine.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Myskesol wrote:
>>> Oh sorry thought I had it there.
>>> I'm running Windows Vista
>>> With Intel Pentium Dual Core Processor E2140
>>> 1024 MB Memory
>>> 250GB Hard Drive
>>> Update for Windows Vista (KB951072)
>>> Also have Nortons Internet Security 2008
>>>
>>> Hope this helps! It's all I could find!
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> What update?
>>>>
>>>> Please state your full Windows version (e.g., Vista SP1; WinXP SP3).
>>>>
>>>> What anti-virus application or security suite is installed? What
>>>> anti-spyware applications (other than Defender)? What third-party
>>>> firewall
>>>> (if any)?
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>>
>>>> Myskesol wrote:
>>>>> I have tried numerous times to install this update...and it's one that
>>>>> says
>>>>> it's important...but it fails every time. And the update icon will not
>>>>> leave
>>>>> my taskbar because it hasn't installed the update. I tried to
>>>>> troubleshoot
>>>>> it...and still get the same thing happening. Anyone have a solution?


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