View Single Post
  #4 (permalink)  
Old 08-24-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Windows Update Failing (Code:80070490)
0x80070490 E_PROP_ID_UNSUPPORTED
Permission denied / [Problem initializing or using session variables] or
Element not found

If you temporarily disable Norton AntiVirus *and* disable the Norton
Firewall *and then* enable the Windows Firewall, will the update install?

Can you download & install it manually? => Download the installer from
http://www.microsoft.com/downloads/d...7-9686983976FD,
SAVE it to your desktop, do not RUN it | Right-click on the saved file | Run
as Administrator | OK.

Are you sure this is the only update that's failing or has failed to
install?

=> Look in:

• Start | Settings | Control Panel | Programs and Features |
Installed Updates; or

• Windows Update | View update history

Windows Update tutorial:
http://www.bleepingcomputer.com/tuto...torial140.html

View Update History screenshot:
http://www.pcmag.com/slideshow_viewe...8&po=59,00.asp

==========================

Are you sure you're not running Vista SP1?

Do you use a "Registry cleaner"?

Is your Norton Internet Security subscription current?

Are you having *any* other problems with this machine (e.g., redirected
Searches or webpages; "Page cannot be displayed" errors; cannot manually
update Norton AntiVirus)?

Read what MS Support suggested for another sufferer (didn't help this poster
though):
http://groups.google.com/group/micro...635d514dcc0770

Unfortunately, every other poster here who's run into this error ended up
having to do an "inplace upgrade" (reinstall) of Vista to resolve the
problem.

FWIW, I would NOT be running a Norton application on a Vista machine or any
other machine.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Myskesol wrote:
> Oh sorry thought I had it there.
> I'm running Windows Vista
> With Intel Pentium Dual Core Processor E2140
> 1024 MB Memory
> 250GB Hard Drive
> Update for Windows Vista (KB951072)
> Also have Nortons Internet Security 2008
>
> Hope this helps! It's all I could find!
>
> "PA Bear [MS MVP]" wrote:
>> What update?
>>
>> Please state your full Windows version (e.g., Vista SP1; WinXP SP3).
>>
>> What anti-virus application or security suite is installed? What
>> anti-spyware applications (other than Defender)? What third-party
>> firewall
>> (if any)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> Myskesol wrote:
>>> I have tried numerous times to install this update...and it's one that
>>> says
>>> it's important...but it fails every time. And the update icon will not
>>> leave
>>> my taskbar because it hasn't installed the update. I tried to
>>> troubleshoot
>>> it...and still get the same thing happening. Anyone have a solution?


Reply With Quote