go to the ms download center and download 2007

http://www.microsoft.com/downloads/d...DisplayLang=en

solved the problem for me ;-)

"Bob" wrote:

> I am experiencing the same probelm with the same error code.
> I have tried to install the upadate at least 10 times.
> I gone to the cotnrol panel and to add/remove programs and deleted the
> failed updates and this does not solve the probelm either.
>
> "JRBrown" wrote:
>
> > Update failed showing Error code 0x4397 Tried 3 times same error