Have you tried uninstalling and reinstalling the Powerpoint Viewer?
Perhaps try the full update:
http://www.microsoft.com/downloads/d...displaylang=en

Usually the updates fail for viewer files because it can't find the source.

Just a guess.

K
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TaurArian [MVP] 2005-2009
Update Services
http://taurarian.mvps.org


"JRBrown" wrote:

> Update failed showing Error code 0x4397 Tried 3 times same error