"MowGreen [MVP]" wrote on Thu, 07 Aug 2008 13:08:01 -0700:

> What is the installed antivirus/security software ?

Just Windows Defender -- no third-party stuff.

> Perhaps the issue is being caused by security software and it's a
> transaction log or a corrupted WU database that is the issue. Thus the
> system thinks that the log is full.
>
> Suggest you give the AU| WindowsUpdate Reset Tool a shot:
> http://www.codeplex.com/aureset/Rele...eleaseId=13656

I used msconfig to disable all startup programs and disable all non-MS
services on startup. I then ran aureset, rebooted, and tried WU
again. I tried just one update at a time, and it is still failing with
the same error message.

I was able to install today's Windows Defender definition update,
though. It's just these two security updates that won't install.

> That will remove all logs related to updating and recreate the
> SoftwareDistribution folder hierarchy where the logs are stored.
> IF there's any issues when running or after running the tool, please let
> me know right away. I'll put you in touch with the tool's author.

It reported success. However, it did give this error line while it
was running:

--Resetting NTFS Transactional Log---
Error: The specified directory does not contain a resource manager.

The rest seemed to work properly, but it still didn't help WU get
those security updates installed. :-/

I have sent my windowsupdate.log to Microsoft but I still haven't
heard anything from them but a canned response.

--
Brandon Staggs
http://www.swordsearcher.com
http://www.studylamp.com
http://www.brandonstaggs.com