"Gendam" <Gendam@discussions.microsoft.com> wrote in message
news:43941BD1-2C38-4ED6-96E6-ACFC79A10B08@microsoft.com...
>I wish I could folow what people say - as you have guessed I am a senior
> citizen novis and do not know what everyone says in these replies - is
> there
> someone out there who can explain in senior citizen language as I have
> e-mails in my inbox that can't be deleted or moved,please allow for IT
> ignorance
>
>>
>> http://support.microsoft.com/default.aspx/kb/941090
>>
>> Although it's labelled as for mail stuck in the Outbox, it also works in
>> other folders.

Gendam, click on the link above, it should open a Microsoft download site
for you, scroll down and select the 32 bit option, then select continue to
validate your copy of Vista. Install the Active X component if offered. Save
the file Windows6.0-KB941090-v2-x86 from the download option, also remember
where you saved it to!!

Then choose open folder when the download is complete, then click on the
downloaded file to install it.

The stuck messages should now be able to be removed.

Good luck. Get back if you still have problems?

--
Regards Steve.
MS-MVP : Mail.
[DTS] UK.