I wish I could folow what people say - as you have guessed I am a senior
citizen novis and do not know what everyone says in these replies - is there
someone out there who can explain in senior citizen language as I have
e-mails in my inbox that can't be deleted or moved,please allow for IT
ignorance

"robertmiles@bellsouthNOSPAM.net" wrote:

>
> "The Mays" <The Mays@discussions.microsoft.com> wrote in message
> news:19B439D6-4FD9-410C-9A37-997AAA10A9CE@microsoft.com...
> >I have a message stuck in my outbox that can not be deleted. I didn't even
> > try to send the message, but it is in there and the message body of the
> > email
> > says "Message could not be Displayed" and that Windows Mail encountered an
> > unexpected problem while displaying this message. Check your computer for
> > low memory or low disk space and try again.
> >
> > I do not have either. Unfortunately this is preventing me from sending
> > other messages. I have restarted my computer, but it still does not send
> > or
> > delete.
> >
> > Can anyone help me?
>
> Download and install this hotfix, with Windows Mail not running:
>
> http://support.microsoft.com/default.aspx/kb/941090
>
> Although it's labelled as for mail stuck in the Outbox, it also works in
> other folders. If you don't know whether you have a 32-bit version
> of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
> Certain common antivirus programs, such as most of those from
> Norton or McAfee, tend to cause this and other problems in Windows
> Mail, although seldom immediately, so if you have such a program,
> remember where to find the hotfix and hope it will install again if you
> need it again. A recent version of the Trend antivirus program also
> causes assorted problems in Windows Mail.
>
>
>