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Re: My problems saving or opening attachments with Windows Mail
I find it doubtful that removal of some 'low level threats' solved
your problem. From my past experience with anti-spyware, it
typically calls harmless tracking cookies 'low level threats'.
Hopefully it was some fluke that won't return
--
Gary VanderMolen, MS-MVP (Mail)
"GranUja" <GranUja@discussions.microsoft.com> wrote in message news:25E34E3C-4E5D-4C57-8CDF-49AFA61ED123@microsoft.com...
> Well, Gary. Finally I managed to solve the problem. Now I'm able to save my
> attachments.
>
> I ran a full scan Panda's ActiveScan free service as I wasn't able to do so
> with HouseCall -it loaded, but stayed idle- and a full, thorough scan with
> AVG. Both found different low grade threats, which I deleted. After that, I
> ran a couple of tools from Uniblue: First SpyEraser found seven more low
> grade threats to delete. Then I ran RegistryBooster scan to make sure the
> registry was "updated" and defraged it.
>
> After a pair of reboots, Windows mail is working again.
>
> I'm a laptoper my self since 1987. Most of my hardware has been TOSHIBA. Now
> I've switched to Dell as the service and assistance, here in Argentina, is
> awfully bad. I don't really know if the problem is hardware compatibility or
> just a problem due to Vista. The main point is: I loose to much time trying
> to make it work fast. I've gone through many Operating Systems since my entry
> in computing 1984; from CP/M to Solaris and all the Microsoft series since
> MS-DOS 2.11. I believe XP was a good product, frendlier than W2K and very
> stable. Vista will have to replace a good product, and maybe thats the
> biggest challenge.
>
> Regards.
>
>
> "Gary VanderMolen" wrote:
>
>> Mozilla has no native import capability for Windows Mail emails,
>> but there may be an add-on for it.
>>
>> Sounds like your foray into the world of Vista is going to be a short one.
>> I really can't explain why some people have so many problems with it.
>> Vista has been flawless on several laptops my kids and I own.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "GranUja" <GranUja@discussions.microsoft.com> wrote in message news:2F9F0FE9-0F0E-45A0-8F2D-FFFEBBA2AFC0@microsoft.com...
>> > Gary,
>> >
>> > Well, I now can download from IE. The point was I tried to download
>> > Thunderbird, with AVG and Defender on, to see if I had the same problems, but
>> > I wasn't able to do so. After deactivating everthing I managed to do so, and
>> > when I re-installed them the downloads were avaliable.
>> >
>> > I opened the Live Mail and imported all the mails from my Windows Mail but
>> > had no luck in saving or opening the attached files.
>> >
>> > I installed Mozilla Thunderbird and I was able to open attachments within
>> > it. The only problem was that I wasn't able to move the mails stored on
>> > Windows Mail. I could do so from a backup I had from my previous hard drive,
>> > as the Thunderbird has only importing opions for Outlook and O. Express.
>> >
>> > I'll see what I can do
>> >
>> > About the reinstalling Vista. NO WAY. I bougth a New XP a couple of weeks
>> > ago -my other versions were hardware dependent-, I'm waiting for a new hard
>> > drive so I dont loose my warranty on the hardware I have and I will install
>> > XP instead. It's by far much more reliable.
>> >
>> > I work with maps, and old computer handles them faster an better than this
>> > one, dispite the difference in RAM, Video RAM and Processor speed. These
>> > images are 500MB large and my old Pentium4 1.8GHz-750MB RAM, 32MB Video works
>> > better than this Dual Core 2.2GHz 2GB RAM, 512MB Video.
>> >
>> >
>> > Least but not last: Grafical Interface may be a hit for gaming but not a
>> > usefull asset for working.
>> >
>> >
>> > Best regards, GranUja (a) Joe.
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Your symptoms are very unusual. It is not normal for Internet Explorer to
>> >> lose all downloading capability when Defender and your antivirus are
>> >> out of the picture. The problem is obviously much more extensive than just
>> >> Windows Mail. Can you restore your system to a date before all these
>> >> troubles started? If not, you may want to think seriously about reinstalling
>> >> Vista.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "GranUja" <GranUja@discussions.microsoft.com> wrote in message news:E055FAD9-654A-4FD9-9B8C-B2F03F783E42@microsoft.com...
>> >> > Gary,
>> >> >
>> >> > Sorry for deleting the message. I used Notepad to respond and made a Cut &
>> >> > Paste.
>> >> >
>> >> > I uninstalled the AVG, as well as deactivated the WindowsDefender. The
>> >> > message I get is exactly the same one. I'm not allowed to save or open the
>> >> > attached files. I tried deactivating different issues in the msconfig also,
>> >> > with no positive results.
>> >> >
>> >> > Then I uninstalled all programs that were associated with security, but the
>> >> > error persists. During the testings I wasen't able to download anything on
>> >> > Internet Explorer, either. Even the hotmail page was blocked for download.
>> >> > But with the reinstalation of Defender and AVG those that issue was regained.
>> >> >
>> >> > Regarding your two questions:
>> >> >
>> >> >> do you get any sort of error message when you try to open an attachment?
>> >> >
>> >> > No, I do not get any message when trying to open the attachment.
>> >> >
>> >> >> Can you save the attachment?
>> >> >
>> >> > No, I cannot save any type of file. Neither using Windows Live Mail or
>> >> > Windows Mail to open the mail file; nor from the preview pane of Windows
>> >> > Mail. I have Windows Mail as my default mail application.
>> >> >
>> >> > Best regards.
>> >> >
>> >> > "Gary VanderMolen" wrote:
>> >> >
>> >> >> Chances are, you installed AVG antivirus using its default install option.
>> >> >> If so, uninstall it, then reinstall, but select 'custom' install, which then
>> >> >> allows you to forego installing the troublesome email scanning module.
>> >> >>
>> >> >> While AVG is uninstalled, try Windows Mail again, just to verify that
>> >> >> the culprit has been found. If not, do you get any sort of error message
>> >> >> when you try to open an attachment? Can you save the attachment?
>> >> >>
>> >> >> (Note: it is customary here to quote the message one is replying to.)
>> >> >>
>> >> >> --
>> >> >> Gary VanderMolen, MS-MVP (Mail)
>> >> >>
>> >> >>
>> >> >> "GranUja" <GranUja@discussions.microsoft.com> wrote in message news:CE9B1452-7F0B-47F7-98C5-469147CA3116@microsoft.com...
>> >> >> > ary,
>> >> >> >
>> >> >> > I've had many problems with Symantec, specially regarding the billing and
>> >> >> > registration system they have. So, I don't want any of relationship with
>> >> >> > those guys any more. When I purchased this new computer -October 2007-
>> >> >> > specially asked it with no Antivirus. I'm using AVG Free edition -Grisoft,
>> >> >> > Inc.- for the time being.
>> >> >> >
>> >> >> > The system was ok for the last eight months so I can't imagine why I wake up
>> >> >> > one morning and Windows Mail or Windows Live Mail refuse to open attachments.
>> >> >> > Either the ones I've sent or the ones I have recieved; regardless the type of
>> >> >> > file or the program which should be used to open them or the way you try to
>> >> >> > do so.
>> >> >> >
>> >> >> > My Windows Vista Business is up-to-date.
>> >> >> >
>> >> >> > I've done all posible changes to the configuration of the system nothing
>> >> >> > happens. I have a reasonable experience with software and MS Operating
>> >> >> > systems, but this problem is completely out of hand.
>> >> >> >
>> >> >> > For what I see from the board, I'm not the only one with the problem.
>> >> >> >
>> >> >> > Regard
>> >> >>
>> >>
>>
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