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Old 07-25-2008
Gary VanderMolen
 

Posts: n/a
Re: My problems saving or opening attachments with Windows Mail
Which antivirus did you uninstall? Norton and McAfee require a special
cleanup tool to be used in order to eliminate all remaining pieces,
which if not removed can continue to cause trouble.

--
Gary VanderMolen, MS-MVP (Mail)


"GranUja" <GranUja@discussions.microsoft.com> wrote in message news:A2361655-45F5-497C-A4BA-CDB5F7F5D766@microsoft.com...
> I'm having the following problems with the opening and/or saving different
> documents attached to my e-mails.
>
> At first, a couple of weeks ago, programs only admitted savings on the user
> profile folders and not on the public folders; and now I'm unable to save
> files in my hard drive or any other device.
>
> When saving files from the Preview Pane Heather I get the following message:
> "There was an error saving one or more of the attachments. Please check free
> disk and try again."
>
> When I do it from an opened e-mail I get:
> "The command failed to execute"
>
> When trying to open the file:
> From the heather on the preview pane the option is unavailable; with the
> mail opened the option appears only when the contextual menu is activated
> -mouse right button- and, although selected, no action is taken. I if you
> double click the document nothing happens, either.
>
> On the other hand, as I saw the previews answers, this happens with all
> attachments.
> .pdf
> .doc
> .vsd
> .pps
> .ppt
> .xls
> .xlt
> .png
> .jpeg
> .jpg
> .bmp
>
> and others which are not relevant as they are text files associated to
> programs such as MapSource or OziExplorer.
>
> I'm currently working with Windows Mail, although I have installed Windows
> Live Mail too.
> This is applicable for both programs, not only for the Windows Mail.
>
> I've tried to open the mail files with Live Mail and had the same results.
> The e-mail is opened, I'm able to read it and see the pictures on it, but I'm
> not able to save or open the attachment; whatever the file extension is.
>
> I tried the UAC option
> I tried the check box on attachment in the Tools/Options.../Security
> I tried deactivating the WindowsDefender system.
> I uninstalled my antivirus
> ...and it's always exactly the same.
>
>
>
> PS: If I download from a web site I have no problems.
>

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