I verified that smtp.xplornet.com does answer on port 587.
Go to Tools, Accounts, select that account, Properties, Servers.
Make sure there is a check in the box for "My server requires
authentication". Click Settings. Click "Log on using", then enter
your Xplornet login information. Click OK. Try sending.
--
Gary VanderMolen, MS-MVP (Mail)
"Fred " <folthuis@telusplanet.net> wrote in message news:O36%23kVM7IHA.1200@TK2MSFTNGP04.phx.gbl...
> Xplornet is my provider as Telus has no high speed in my area. I kept my
> telus email as I used it for years. I was set up with port 25 until I
> contacted Xplornet who advised me to switch to 587. I had no problems the
> initial setup for a month or so and then suddenly it stopped working
>
>
> "Gary VanderMolen" <Gary@NoMail.invalid> wrote in message
> news:eW3qoCI7IHA.1428@TK2MSFTNGP06.phx.gbl...
> Are you sure smtp.xplornet.com supports port 587? Their online
> setup instructions don't reflect it:
> http://www.xplornet.com/guide.php?id=1#wm
>
> Which company is currently providing your connection to the Internet,
> Xplornet or Telus? It is somewhat unusual to have the outgoing
> and incoming mail servers belong to different providers.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Fred " <folthuis@telusplanet.net> wrote in message
> news:eiXWp%23G7IHA.5440@TK2MSFTNGP02.phx.gbl...
>>I can receive but not send emails, a problem that just happened recently.
>>My
>> server tried to help me through this but was not able to resolve it. My
>> error is
>>
>>
>> The message could not be sent. The authentication setting might not be
>> correct for your outgoing e-mail [SMTP] server. For help solving this
>> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
>> "I'm having problems sending e-mail" section. If you need help determining
>> the proper server settings, please contact your e-mail service provider.
>>
>> The rejected e-mail address was 'stan@sharpshooterinc.com'. Subject 'Re:
>> CLA', Account: 'pop.telus.net', Server: 'smtp.xplornet.com', Protocol:
>> SMTP,
>> Server Response: '554 5.7.1 <stan@sharpshooterinc.com>: Recipient address
>> rejected: Access denied', Port: 587, Secure(SSL): No, Server Error: 554,
>> Error Number: 0x800CCC79