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Old 07-18-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Windows Update Error Code 80070422 and Error code 1058
Judging from similar posts here in the past month or so, the behavior may be
due to a Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

==========================================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

CloudJames wrote:
> Hi all. Hope someone can help me with this error message.
> my laptop recently got affected by some trojan and I have removed it with
> a
> few cleaners.
> 1.Symantec Anti-Virus
> 2.Windows Defender
> 3.Live One Care
> 4.A-Squared Free
> 5.CCleaner
> 6.Spybot, search&destroy.
> These Programs comes together with the laptop. I never had to do all the
> full scan but windows explorer couldn't act properly (windows explorer had
> to shut down whenever I open My Computer directory).
> After removal, everything is solved and all programs are working. however,
> Windows Update couldnt start because of this error code 80070422.
>
> My Laptop details: Windows Vista Entreprise, Service pack 1, Processor:
> AMD
> Athlon(tm) 64 X2 Dual Core Processor TK-53 1.7 GHz, RAM: 2GB, System Type:
> 32-bit Operating System.
>
> these are the solutions i have tried:
> 1.
> Running Full scan again. No viruses/malware/trojan or whatever thingy was
> found. Windows is back to normal. After re-boot, windows update works
> again,
> but only for a while, after that security center alert me that windows
> update is turned off. (No windows update = no update for defender OMG ><).
> 2.
> Check if BITS is enabled. using command prompt. yes it is.
> 3.
> - Check if Windows Module Installer is on Manual (yes it is)
> - Windows Module Installer is running.
> - Windows Update (Using Adminstartive Tools > Services > windows Update
> (properties). I realised that it is Disabled so i click on Automatic, and
> it
> switch back to Disabled again. I have done this repeatedly and when the
> status is on Automatic (which it should be), Its service status wrote :
> Stopped. ok. I click on start, a pop up shows up : "Error 1058: The
> Service
> cannot be started, either because it is disabled or because it has no
> enabled devices associated with it."
> - There were several successful attempts and windows manage to get the
> lastest update. However, the windows update service fails most of the
> times.
>
> Its basically all the Trustable solution here I can find on the web. There
> a
> few websites asking me to dowload this anti-malware or that anti-whatever
> or
> whatever... I don't think I should really trust those things...
>
> I hope someone with technical experience can help me out with this. Thank
> you so much!
>
> Thank you Thank you!!


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