Microsoft Windows Vista Community Forums - Vistaheads - View Single Post

#2 (**permalink**) 07-14-2008

Hello GM,

See if the solution in this thread helps.

<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=cf02c 973-5fe6-4351-ac5e-52366da78c32&mid=cf02c973-5fe6-4351-ac5e-52366da78c32>

I hope this post is helpful.

Let us know how it works ºut.

Good luck
-=-

"GM" wrote:

> Hi everybody. I got a problem updating some servers with Windows 2003
> Enterprise Server SP2.
> I have to use the web interface at http://www.update.microsoft.com/wind....aspx?ln=en-us
>
> The update process hang while displaying the progress bar and
> "Checking for the last updates for your computer"
>
> I've tried:
>
> 1) deleting HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es
> \wuauserv an reinstall the service(and granting full control to
> Everybody on the newly created key)
>
> 2) deleting the SoftwareDistribution folder (granting full control to
> Everybody)
>
> 3) Re-registering wuaueng.dll
>
> 4) Using the v4 windows update site
>
> Nothing works. What else should i do?
>
>
> This is the entire WindowsUpdate.log relative to one update try:
>
> 2008-07-14 16:01:36:133 828 fec Misc =========== Logging initialized
> (build: 7.0.6000.381, tz: +0200) ===========
> 2008-07-14 16:01:36:133 828 fec Misc = Process: C:\WINDOWS
> \System32\svchost.exe
> 2008-07-14 16:01:36:133 828 fec Misc = Module: C:\WINDOWS
> \system32\wuaueng.dll
> 2008-07-14 16:01:36:133 828 fec Service *************
> 2008-07-14 16:01:36:133 828 fec Service ** START ** Service: Service
> startup
> 2008-07-14 16:01:36:133 828 fec Service *********
> 2008-07-14 16:01:36:227 828 fec Agent * WU client version
> 7.0.6000.381
> 2008-07-14 16:01:36:227 828 fec Agent * Base directory: C:\WINDOWS
> \SoftwareDistribution
> 2008-07-14 16:01:36:227 828 fec Agent * Access type: No proxy
> 2008-07-14 16:01:36:227 828 fec Agent * Network state: Connected
> 2008-07-14 16:01:36:321 828 b40 Agent *********** Agent:
> Initializing Windows Update Agent ***********
> 2008-07-14 16:01:36:321 828 b40 Agent *********** Agent:
> Initializing global settings cache ***********
> 2008-07-14 16:01:36:321 828 b40 Agent * WSUS server: http://10.136.149.197
> 2008-07-14 16:01:36:321 828 b40 Agent * WSUS status server:
> http://10.136.149.197
> 2008-07-14 16:01:36:321 828 b40 Agent * Target group: Saoc
> 2008-07-14 16:01:36:321 828 b40 Agent * Windows Update access
> disabled: No
> 2008-07-14 16:01:36:399 828 fec Report *********** Report:
> Initializing static reporting data ***********
> 2008-07-14 16:01:36:399 828 fec Report * OS Version =
> 5.2.3790.2.0.131346
> 2008-07-14 16:01:36:461 828 fec Report * Computer Brand = IBM
> 2008-07-14 16:01:36:461 828 fec Report * Computer Model = IBM x3850-
> [88631RG]-
> 2008-07-14 16:01:36:477 828 fec Report * Bios Revision = -
> [ZUE154AUS-1.09]-
> 2008-07-14 16:01:36:477 828 fec Report * Bios Name = Default System
> BIOS
> 2008-07-14 16:01:36:477 828 fec Report * Bios Release Date =
> 2006-04-26T00:00:00
> 2008-07-14 16:01:36:477 828 fec Report * Locale ID = 1040
> 2008-07-14 16:01:36:618 828 b40 DnldMgr Download manager restoring 0
> downloads
> 2008-07-14 16:01:47:852 5368 17f4 Misc =========== Logging
> initialized (build: 7.0.6000.381, tz: +0200) ===========
> 2008-07-14 16:01:47:852 5368 17f4 Misc = Process: C:\Program Files
> \Internet Explorer\iexplore.exe
> 2008-07-14 16:01:47:852 5368 17f4 Misc = Module: C:\WINDOWS
> \system32\wuweb.dll
> 2008-07-14 16:01:47:852 5368 17f4 Misc Validating signature for C:
> \WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-
> B170-9A65BC822C77\wuredir.cab:
> 2008-07-14 16:01:47:930 5368 17f4 Misc Microsoft signed: Yes
> 2008-07-14 16:01:48:164 5368 17f4 Misc Validating signature for C:
> \WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-
> B170-9A65BC822C77\wuredir.cab:
> 2008-07-14 16:01:48:164 5368 17f4 Misc Microsoft signed: Yes
> 2008-07-14 16:01:48:352 5368 17f4 Misc Validating signature for C:
> \WINDOWS\SoftwareDistribution\WebSetup\wuident.cab :
> 2008-07-14 16:01:48:352 5368 17f4 Misc Microsoft signed: Yes
> 2008-07-14 16:01:48:571 5368 17f4 Misc Validating signature for C:
> \WINDOWS\SoftwareDistribution\WebSetup\wsus3setup. cab:
> 2008-07-14 16:01:48:586 5368 17f4 Misc Microsoft signed: Yes
> 2008-07-14 16:01:48:586 5368 17f4 Setup *********** Setup: Checking
> whether self-update is required ***********
> 2008-07-14 16:01:48:586 5368 17f4 Setup * Inf file: C:\WINDOWS
> \SoftwareDistribution\WebSetup\wsus3setup.inf
> 2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
> \WINDOWS\system32\cdm.dll: target version = 7.0.6000.381, required
> version = 7.0.6000.381
> 2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
> \WINDOWS\system32\SoftwareDistribution\Setup\Servi ceStartup\wuapi.dll
> \7.0.6000.381\wuapi.dll: target version = 7.0.6000.381, required
> version = 7.0.6000.381
> 2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
> \WINDOWS\system32\SoftwareDistribution\Setup\Servi ceStartup\wuapi.dll
> \7.0.6000.381\wuapi.dll.mui: target version = 7.0.6000.381, required
> version = 7.0.6000.381
> 2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
> \WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.381, required
> version = 7.0.6000.381
> 2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
> \WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.381, required
> version = 7.0.6000.381
> 2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
> \WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381,
> required version = 7.0.6000.381
> 2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
> \WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.381, required
> version = 7.0.6000.381
> 2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
> \WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.381,
> required version = 7.0.6000.381
> 2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
> \WINDOWS\system32\wucltui.dll: target version = 7.0.6000.381, required
> version = 7.0.6000.381
> 2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
> \WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.381,
> required version = 7.0.6000.381
> 2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
> \WINDOWS\system32\SoftwareDistribution\Setup\Servi ceStartup\wups.dll
> \7.0.6000.381\wups.dll: target version = 7.0.6000.381, required
> version = 7.0.6000.381
> 2008-07-14 16:01:48:602 5368 17f4 Setup Update NOT required for C:
> \WINDOWS\system32\SoftwareDistribution\Setup\Servi ceStartup\wups2.dll
> \7.0.6000.381\wups2.dll: target version = 7.0.6000.381, required
> version = 7.0.6000.381
> 2008-07-14 16:01:48:602 5368 17f4 Setup * IsUpdateRequired = No
> 2008-07-14 16:01:50:399 5368 17f4 Misc =========== Logging
> initialized (build: 7.0.6000.381, tz: +0200) ===========
> 2008-07-14 16:01:50:399 5368 17f4 Misc = Process: C:\Program Files
> \Internet Explorer\iexplore.exe
> 2008-07-14 16:01:50:399 5368 17f4 Misc = Module: C:\WINDOWS
> \system32\SoftwareDistribution\Setup\ServiceStartu p\wuapi.dll
> \7.0.6000.381\wuapi.dll
> 2008-07-14 16:01:50:399 5368 17f4 COMAPI -------------
> 2008-07-14 16:01:50:399 5368 17f4 COMAPI -- START -- COMAPI: Search
> [ClientId = WindowsUpdate]
> 2008-07-14 16:01:50:399 5368 17f4 COMAPI ---------
> 2008-07-14 16:01:50:399 5368 17f4 COMAPI <<-- SUBMITTED -- COMAPI:
> Search [ClientId = WindowsUpdate]
> 2008-07-14 16:01:50:399 828 1440 Agent *************
> 2008-07-14 16:01:50:399 828 1440 Agent ** START ** Agent: Finding
> updates [CallerId = WindowsUpdate]
> 2008-07-14 16:01:50:399 828 1440 Agent *********
> 2008-07-14 16:01:50:399 828 1440 Agent * Online = Yes; Ignore
> download priority = No
> 2008-07-14 16:01:50:399 828 1440 Agent * Criteria = "IsInstalled=0
> and IsHidden=1"
> 2008-07-14 16:01:50:399 828 1440 Agent * ServiceID = {9482F4B4-
> E343-43B6-B170-9A65BC822C77}
> 2008-07-14 16:01:51:289 828 1440 Misc Validating signature for C:
> \WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-
> B170-9A65BC822C77\wuredir.cab:
> 2008-07-14 16:01:51:289 828 1440 Misc Microsoft signed: Yes
> 2008-07-14 16:01:51:352 828 1440 Misc Validating signature for C:
> \WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-
> B170-9A65BC822C77\wuredir.cab:
> 2008-07-14 16:01:51:368 828 1440 Misc Microsoft signed: Yes
> 2008-07-14 16:01:51:368 828 1440 PT +++++++++++ PT: Synchronizing
> server updates +++++++++++
> 2008-07-14 16:01:51:368 828 1440 PT + ServiceId = {9482F4B4-
> E343-43B6-B170-9A65BC822C77}, Server URL =
> https://www.update.microsoft.com/v6/...ce/client.asmx
> 2008-07-14 16:01:56:539 828 1440 Driver DriverUtil marking {9091FA42-
> CEEB-4D6F-B659-5D5BC38C2B08}.100 e_detectionStateInstallable
> 2008-07-14 16:01:56:539 828 1440 Driver Matched driver to device PCI
> \VEN_1077&DEV_2312&SUBSYS_01001077&REV_02
> 2008-07-14 16:01:56:539 828 1440 Driver Status: 0x180600a,
> ProblemNumber: 00000000
> 2008-07-14 16:01:56:539 828 1440 Driver Calculated driver attributes
> as 0x00000000
> 2008-07-14 16:01:56:539 828 1440 Driver DriverUtil marking
> {234833C4-8479-4E16-9828-11239C600377}.100 e_detectionStateInstallable
> 2008-07-14 16:01:56:539 828 1440 Driver Matched driver to device SCSI
> \ProcessorQLOGIC__PSEUDO_LUN__________
> 2008-07-14 16:01:56:539 828 1440 Driver Status: 0x180200a,
> ProblemNumber: 00000000
> 2008-07-14 16:01:56:539 828 1440 Driver Calculated driver attributes
> as 0x00000000
> 2008-07-14 16:01:57:086 828 1440 Misc Validating signature for C:
> \WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-
> B170-9A65BC822C77\wuredir.cab:
> 2008-07-14 16:01:57:086 828 1440 Misc Microsoft signed: Yes
> 2008-07-14 16:01:57:133 828 1440 Misc Validating signature for C:
> \WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-
> B170-9A65BC822C77\wuredir.cab:
> 2008-07-14 16:01:57:149 828 1440 Misc Microsoft signed: Yes
> 2008-07-14 16:01:57:149 828 1440 PT +++++++++++ PT: Synchronizing
> extended update info +++++++++++
> 2008-07-14 16:01:57:149 828 1440 PT + ServiceId = {9482F4B4-
> E343-43B6-B170-9A65BC822C77}, Server URL =
> https://www.update.microsoft.com/v6/...ce/client.asmx
> 2008-07-14 16:01:58:914 828 1440 Agent * Found 0 updates and 12
> categories in search; evaluated appl. rules of 553 out of 734 deployed
> entities
> 2008-07-14 16:01:59:039 828 1440 Agent *********
> 2008-07-14 16:01:59:039 828 1440 Agent ** END ** Agent: Finding
> updates [CallerId = WindowsUpdate]
> 2008-07-14 16:01:59:039 828 1440 Agent *************
> 2008-07-14 16:01:59:039 828 580 Agent WARNING: WU client fails to
> call back to search call {4D6AF1D8-E616-46E0-A090-43E34DAE4B50} with
> error 0x80070005
> 2008-07-14 16:02:04:039 828 1440 Report REPORT EVENT:
> {36EF9A18-1911-4DCA-8732-3A54BF401D5E} 2008-07-14 16:01:59:039+0200 1
> 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate
> Success Software Synchronization Windows Update Client successfully
> detected 0 updates.
> 2008-07-14 16:02:21:289 828 fec AU ########### AU: Initializing
> Automatic Updates ###########
> 2008-07-14 16:02:21:289 828 fec AU # WSUS server: http://10.136.149.197
> 2008-07-14 16:02:21:289 828 fec AU # Detection frequency: 22
> 2008-07-14 16:02:21:289 828 fec AU # Target group: Saoc
> 2008-07-14 16:02:21:289 828 fec AU # Approval type: Pre-install
> notify (Policy)
> 2008-07-14 16:02:21:289 828 fec AU # Auto-install minor updates: No
> (User preference)
> 2008-07-14 16:02:21:289 828 fec AU AU finished delayed initialization
> 2008-07-14 16:02:21:289 828 fec AU #############
> 2008-07-14 16:02:21:289 828 fec AU ## START ## AU: Search for
> updates
> 2008-07-14 16:02:21:289 828 fec AU #########
> 2008-07-14 16:02:21:289 828 fec AU <<## SUBMITTED ## AU: Search for
> updates [CallId = {262981C4-82EE-41D7-97BE-18426404EE46}]
> 2008-07-14 16:02:21:289 828 1440 Agent *************
> 2008-07-14 16:02:21:289 828 1440 Agent ** START ** Agent: Finding
> updates [CallerId = AutomaticUpdates]
> 2008-07-14 16:02:21:289 828 1440 Agent *********
> 2008-07-14 16:02:21:289 828 1440 Agent * Online = No; Ignore
> download priority = No
> 2008-07-14 16:02:21:289 828 1440 Agent * Criteria = "IsHidden=0 and
> IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
> IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
> IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
> DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1
> or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation'
> and IsAssigned=1 and RebootRequired=1"
> 2008-07-14 16:02:21:289 828 1440 Agent * ServiceID = {3DA21691-
> E39D-4DA6-8A4B-B43877BCB1B7}
> 2008-07-14 16:02:24:743 828 1440 Agent * Found 0 updates and 36
> categories in search; evaluated appl. rules of 609 out of 765 deployed
> entities
> 2008-07-14 16:02:24:821 828 1440 Agent *********
> 2008-07-14 16:02:24:821 828 1440 Agent ** END ** Agent: Finding
> updates [CallerId = AutomaticUpdates]
> 2008-07-14 16:02:24:821 828 1440 Agent *************
> 2008-07-14 16:02:24:836 828 580 AU >>## RESUMED ## AU: Search for
> updates [CallId = {262981C4-82EE-41D7-97BE-18426404EE46}]
> 2008-07-14 16:02:24:836 828 580 AU # 0 updates detected
> 2008-07-14 16:02:24:836 828 580 AU #########
> 2008-07-14 16:02:24:836 828 580 AU ## END ## AU: Search for
> updates [CallId = {262981C4-82EE-41D7-97BE-18426404EE46}]
> 2008-07-14 16:02:24:836 828 580 AU #############
> 2008-07-14 16:02:26:289 828 1440 Report REPORT EVENT: {45ADC839-
> C1BA-4F83-BAA2-A68029657BBF} 2008-07-14 16:02:21:289+0200 1 202 102
> {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
> Content Install Reboot completed.
>
>
>