Microsoft Windows Vista Community Forums - Vistaheads - View Single Post

#1 (**permalink**) 07-14-2008

Hi everybody. I got a problem updating some servers with Windows 2003
Enterprise Server SP2.
I have to use the web interface at http://www.update.microsoft.com/wind....aspx?ln=en-us

The update process hang while displaying the progress bar and
"Checking for the last updates for your computer"

I've tried:

1) deleting HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es
\wuauserv an reinstall the service(and granting full control to
Everybody on the newly created key)

2) deleting the SoftwareDistribution folder (granting full control to
Everybody)

3) Re-registering wuaueng.dll

4) Using the v4 windows update site

Nothing works. What else should i do?

This is the entire WindowsUpdate.log relative to one update try:

2008-07-14 16:01:36:133 828 fec Misc =========== Logging initialized
(build: 7.0.6000.381, tz: +0200) ===========
2008-07-14 16:01:36:133 828 fec Misc = Process: C:\WINDOWS
\System32\svchost.exe
2008-07-14 16:01:36:133 828 fec Misc = Module: C:\WINDOWS
\system32\wuaueng.dll
2008-07-14 16:01:36:133 828 fec Service *************
2008-07-14 16:01:36:133 828 fec Service ** START ** Service: Service
startup
2008-07-14 16:01:36:133 828 fec Service *********
2008-07-14 16:01:36:227 828 fec Agent * WU client version
7.0.6000.381
2008-07-14 16:01:36:227 828 fec Agent * Base directory: C:\WINDOWS
\SoftwareDistribution
2008-07-14 16:01:36:227 828 fec Agent * Access type: No proxy
2008-07-14 16:01:36:227 828 fec Agent * Network state: Connected
2008-07-14 16:01:36:321 828 b40 Agent *********** Agent:
Initializing Windows Update Agent ***********
2008-07-14 16:01:36:321 828 b40 Agent *********** Agent:
Initializing global settings cache ***********
2008-07-14 16:01:36:321 828 b40 Agent * WSUS server: http://10.136.149.197
2008-07-14 16:01:36:321 828 b40 Agent * WSUS status server:
http://10.136.149.197
2008-07-14 16:01:36:321 828 b40 Agent * Target group: Saoc
2008-07-14 16:01:36:321 828 b40 Agent * Windows Update access
disabled: No
2008-07-14 16:01:36:399 828 fec Report *********** Report:
Initializing static reporting data ***********
2008-07-14 16:01:36:399 828 fec Report * OS Version =
5.2.3790.2.0.131346
2008-07-14 16:01:36:461 828 fec Report * Computer Brand = IBM
2008-07-14 16:01:36:461 828 fec Report * Computer Model = IBM x3850-
[88631RG]-
2008-07-14 16:01:36:477 828 fec Report * Bios Revision = -
[ZUE154AUS-1.09]-
2008-07-14 16:01:36:477 828 fec Report * Bios Name = Default System
BIOS
2008-07-14 16:01:36:477 828 fec Report * Bios Release Date =
2006-04-26T00:00:00
2008-07-14 16:01:36:477 828 fec Report * Locale ID = 1040
2008-07-14 16:01:36:618 828 b40 DnldMgr Download manager restoring 0
downloads
2008-07-14 16:01:47:852 5368 17f4 Misc =========== Logging
initialized (build: 7.0.6000.381, tz: +0200) ===========
2008-07-14 16:01:47:852 5368 17f4 Misc = Process: C:\Program Files
\Internet Explorer\iexplore.exe
2008-07-14 16:01:47:852 5368 17f4 Misc = Module: C:\WINDOWS
\system32\wuweb.dll
2008-07-14 16:01:47:852 5368 17f4 Misc Validating signature for C:
\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-
B170-9A65BC822C77\wuredir.cab:
2008-07-14 16:01:47:930 5368 17f4 Misc Microsoft signed: Yes
2008-07-14 16:01:48:164 5368 17f4 Misc Validating signature for C:
\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-
B170-9A65BC822C77\wuredir.cab:
2008-07-14 16:01:48:164 5368 17f4 Misc Microsoft signed: Yes
2008-07-14 16:01:48:352 5368 17f4 Misc Validating signature for C:
\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab :
2008-07-14 16:01:48:352 5368 17f4 Misc Microsoft signed: Yes
2008-07-14 16:01:48:571 5368 17f4 Misc Validating signature for C:
\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup. cab:
2008-07-14 16:01:48:586 5368 17f4 Misc Microsoft signed: Yes
2008-07-14 16:01:48:586 5368 17f4 Setup *********** Setup: Checking
whether self-update is required ***********
2008-07-14 16:01:48:586 5368 17f4 Setup * Inf file: C:\WINDOWS
\SoftwareDistribution\WebSetup\wsus3setup.inf
2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
\WINDOWS\system32\cdm.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
\WINDOWS\system32\SoftwareDistribution\Setup\Servi ceStartup\wuapi.dll
\7.0.6000.381\wuapi.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
\WINDOWS\system32\SoftwareDistribution\Setup\Servi ceStartup\wuapi.dll
\7.0.6000.381\wuapi.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381,
required version = 7.0.6000.381
2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.381,
required version = 7.0.6000.381
2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.381,
required version = 7.0.6000.381
2008-07-14 16:01:48:586 5368 17f4 Setup Update NOT required for C:
\WINDOWS\system32\SoftwareDistribution\Setup\Servi ceStartup\wups.dll
\7.0.6000.381\wups.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-07-14 16:01:48:602 5368 17f4 Setup Update NOT required for C:
\WINDOWS\system32\SoftwareDistribution\Setup\Servi ceStartup\wups2.dll
\7.0.6000.381\wups2.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-07-14 16:01:48:602 5368 17f4 Setup * IsUpdateRequired = No
2008-07-14 16:01:50:399 5368 17f4 Misc =========== Logging
initialized (build: 7.0.6000.381, tz: +0200) ===========
2008-07-14 16:01:50:399 5368 17f4 Misc = Process: C:\Program Files
\Internet Explorer\iexplore.exe
2008-07-14 16:01:50:399 5368 17f4 Misc = Module: C:\WINDOWS
\system32\SoftwareDistribution\Setup\ServiceStartu p\wuapi.dll
\7.0.6000.381\wuapi.dll
2008-07-14 16:01:50:399 5368 17f4 COMAPI -------------
2008-07-14 16:01:50:399 5368 17f4 COMAPI -- START -- COMAPI: Search
[ClientId = WindowsUpdate]
2008-07-14 16:01:50:399 5368 17f4 COMAPI ---------
2008-07-14 16:01:50:399 5368 17f4 COMAPI <<-- SUBMITTED -- COMAPI:
Search [ClientId = WindowsUpdate]
2008-07-14 16:01:50:399 828 1440 Agent *************
2008-07-14 16:01:50:399 828 1440 Agent ** START ** Agent: Finding
updates [CallerId = WindowsUpdate]
2008-07-14 16:01:50:399 828 1440 Agent *********
2008-07-14 16:01:50:399 828 1440 Agent * Online = Yes; Ignore
download priority = No
2008-07-14 16:01:50:399 828 1440 Agent * Criteria = "IsInstalled=0
and IsHidden=1"
2008-07-14 16:01:50:399 828 1440 Agent * ServiceID = {9482F4B4-
E343-43B6-B170-9A65BC822C77}
2008-07-14 16:01:51:289 828 1440 Misc Validating signature for C:
\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-
B170-9A65BC822C77\wuredir.cab:
2008-07-14 16:01:51:289 828 1440 Misc Microsoft signed: Yes
2008-07-14 16:01:51:352 828 1440 Misc Validating signature for C:
\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-
B170-9A65BC822C77\wuredir.cab:
2008-07-14 16:01:51:368 828 1440 Misc Microsoft signed: Yes
2008-07-14 16:01:51:368 828 1440 PT +++++++++++ PT: Synchronizing
server updates +++++++++++
2008-07-14 16:01:51:368 828 1440 PT + ServiceId = {9482F4B4-
E343-43B6-B170-9A65BC822C77}, Server URL =
https://www.update.microsoft.com/v6/...ce/client.asmx
2008-07-14 16:01:56:539 828 1440 Driver DriverUtil marking {9091FA42-
CEEB-4D6F-B659-5D5BC38C2B08}.100 e_detectionStateInstallable
2008-07-14 16:01:56:539 828 1440 Driver Matched driver to device PCI
\VEN_1077&DEV_2312&SUBSYS_01001077&REV_02
2008-07-14 16:01:56:539 828 1440 Driver Status: 0x180600a,
ProblemNumber: 00000000
2008-07-14 16:01:56:539 828 1440 Driver Calculated driver attributes
as 0x00000000
2008-07-14 16:01:56:539 828 1440 Driver DriverUtil marking
{234833C4-8479-4E16-9828-11239C600377}.100 e_detectionStateInstallable
2008-07-14 16:01:56:539 828 1440 Driver Matched driver to device SCSI
\ProcessorQLOGIC__PSEUDO_LUN__________
2008-07-14 16:01:56:539 828 1440 Driver Status: 0x180200a,
ProblemNumber: 00000000
2008-07-14 16:01:56:539 828 1440 Driver Calculated driver attributes
as 0x00000000
2008-07-14 16:01:57:086 828 1440 Misc Validating signature for C:
\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-
B170-9A65BC822C77\wuredir.cab:
2008-07-14 16:01:57:086 828 1440 Misc Microsoft signed: Yes
2008-07-14 16:01:57:133 828 1440 Misc Validating signature for C:
\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-
B170-9A65BC822C77\wuredir.cab:
2008-07-14 16:01:57:149 828 1440 Misc Microsoft signed: Yes
2008-07-14 16:01:57:149 828 1440 PT +++++++++++ PT: Synchronizing
extended update info +++++++++++
2008-07-14 16:01:57:149 828 1440 PT + ServiceId = {9482F4B4-
E343-43B6-B170-9A65BC822C77}, Server URL =
https://www.update.microsoft.com/v6/...ce/client.asmx
2008-07-14 16:01:58:914 828 1440 Agent * Found 0 updates and 12
categories in search; evaluated appl. rules of 553 out of 734 deployed
entities
2008-07-14 16:01:59:039 828 1440 Agent *********
2008-07-14 16:01:59:039 828 1440 Agent ** END ** Agent: Finding
updates [CallerId = WindowsUpdate]
2008-07-14 16:01:59:039 828 1440 Agent *************
2008-07-14 16:01:59:039 828 580 Agent WARNING: WU client fails to
call back to search call {4D6AF1D8-E616-46E0-A090-43E34DAE4B50} with
error 0x80070005
2008-07-14 16:02:04:039 828 1440 Report REPORT EVENT:
{36EF9A18-1911-4DCA-8732-3A54BF401D5E} 2008-07-14 16:01:59:039+0200 1
147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate
Success Software Synchronization Windows Update Client successfully
detected 0 updates.
2008-07-14 16:02:21:289 828 fec AU ########### AU: Initializing
Automatic Updates ###########
2008-07-14 16:02:21:289 828 fec AU # WSUS server: http://10.136.149.197
2008-07-14 16:02:21:289 828 fec AU # Detection frequency: 22
2008-07-14 16:02:21:289 828 fec AU # Target group: Saoc
2008-07-14 16:02:21:289 828 fec AU # Approval type: Pre-install
notify (Policy)
2008-07-14 16:02:21:289 828 fec AU # Auto-install minor updates: No
(User preference)
2008-07-14 16:02:21:289 828 fec AU AU finished delayed initialization
2008-07-14 16:02:21:289 828 fec AU #############
2008-07-14 16:02:21:289 828 fec AU ## START ## AU: Search for
updates
2008-07-14 16:02:21:289 828 fec AU #########
2008-07-14 16:02:21:289 828 fec AU <<## SUBMITTED ## AU: Search for
updates [CallId = {262981C4-82EE-41D7-97BE-18426404EE46}]
2008-07-14 16:02:21:289 828 1440 Agent *************
2008-07-14 16:02:21:289 828 1440 Agent ** START ** Agent: Finding
updates [CallerId = AutomaticUpdates]
2008-07-14 16:02:21:289 828 1440 Agent *********
2008-07-14 16:02:21:289 828 1440 Agent * Online = No; Ignore
download priority = No
2008-07-14 16:02:21:289 828 1440 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1
or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation'
and IsAssigned=1 and RebootRequired=1"
2008-07-14 16:02:21:289 828 1440 Agent * ServiceID = {3DA21691-
E39D-4DA6-8A4B-B43877BCB1B7}
2008-07-14 16:02:24:743 828 1440 Agent * Found 0 updates and 36
categories in search; evaluated appl. rules of 609 out of 765 deployed
entities
2008-07-14 16:02:24:821 828 1440 Agent *********
2008-07-14 16:02:24:821 828 1440 Agent ** END ** Agent: Finding
updates [CallerId = AutomaticUpdates]
2008-07-14 16:02:24:821 828 1440 Agent *************
2008-07-14 16:02:24:836 828 580 AU >>## RESUMED ## AU: Search for
updates [CallId = {262981C4-82EE-41D7-97BE-18426404EE46}]
2008-07-14 16:02:24:836 828 580 AU # 0 updates detected
2008-07-14 16:02:24:836 828 580 AU #########
2008-07-14 16:02:24:836 828 580 AU ## END ## AU: Search for
updates [CallId = {262981C4-82EE-41D7-97BE-18426404EE46}]
2008-07-14 16:02:24:836 828 580 AU #############
2008-07-14 16:02:26:289 828 1440 Report REPORT EVENT: {45ADC839-
C1BA-4F83-BAA2-A68029657BBF} 2008-07-14 16:02:21:289+0200 1 202 102
{00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
Content Install Reboot completed.