You are trying to repair your system. If some default setting is not there,
you have little choice about treading in the registry to find out what is
there.
Windows registry information for advanced users:
http://support.microsoft.com/kb/256986/
You alternative would be reinstalling the system, or getting someone else to
fix it.

--
click the Ratings button. Voting helps the web interface.
http://www.microsoft.com/wn3/locales...help_en-us.htm see ''rate a post''
Mark L. Ferguson

"Roger Agness" <RogerAgness@discussions.microsoft.com> wrote in message
news:E7E28E60-527F-4D95-A9C7-406F18192C93@microsoft.com...
> Thank you, Mark. I do appreciate your expertise, but what am I supposed to
> do
> with that info? I know that the Registry is a dangerous place to tread.
> Are
> you saying to change a setting, or what?
>
> Thank you, and any others who respond.
>
> "Mark L. Ferguson" wrote:
>
>> At:
>> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\explorer\Shell
>> Folders
>> "Common AppData"="C:\ProgramData"
>>
>> --
>> click the Ratings button. Voting helps the web interface.
>> http://www.microsoft.com/wn3/locales...help_en-us.htm see ''rate a
>> post''
>> Mark L. Ferguson
>>
>> "Roger Agness" <RogerAgness@discussions.microsoft.com> wrote in message
>> news:89E4747A-49BC-41CA-A6E6-515444F09D6D@microsoft.com...
>> > Have been using this HP Pavilion laptop successfully for almost a year
>> > now,
>> > when suddenly the Start menu shortcuts to Word, Excel, and PowerPoint
>> > don't
>> > work. You click them and nothing happens.
>> >
>> > Careful investigation (right-click the menu option and look at
>> > Properties)
>> > shows the General tab, Location as:
>> > C:\ProgramData\Microsoft\Windows\Start
>> > Menu\Programs\Microsoft Office.
>> >
>> > Problem is... the ProgramData folder is gone. Disappeared into thin
>> > air.
>> > Not
>> > even in the Recycle Bin.
>> >
>> > That is annoying on its own. BUT... what else was in the Program Data
>> > folder
>> > that is now missing also?
>> >
>> > Grrrr. I have been a Technical Trainer for 20 years, but can't figure
>> > out
>> > this one.
>> >
>> > Can anybody help?
>> >
>> > Roger Agness
>> > Orlando, Fl
>>