"Shutting off" the antivirus is seldom sufficient to remove all the
interferences. The only way you can prove or disprove whether
it is the culprit is to uninstall. You can always reinstall if there is
no improvement.

--
Gary VanderMolen, MS-MVP (Mail)


"Steve" <Steve@discussions.microsoft.com> wrote in message news:8BFC25B6-5E63-4D6A-91A3-5F8214D1FA3C@microsoft.com...
>I tried shutting off my antivirus program and I still have the same problem.
> I didnt uninstall it though. I contacted trend and that is what they had me
> do and said it must not be their program.
>
> "Gary VanderMolen" wrote:
>
>> Trend Micro is one of the top three troublemakers for Windows Mail.
>> I suggest that, as a test, you uninstall it just to see if that clears the
>> problem. If so, we can recommend a more compatible free antivirus.
>>
>> Another solution is to upgrade to Windows Live Mail because it is
>> less prone to suffering bad effects from overly aggressive antivirus
>> programs.
>> In any case, your antivirus must be configured not to scan emails.
>> For more on this, see
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Steve" <Steve@discussions.microsoft.com> wrote in message news:2E5717B2-C4DB-407D-8D79-D95C6B10BB89@microsoft.com...
>> >I am not using wireless. I have trend micro antivirus plus spyware
>> >
>> > "robertmiles@bellsouthNOSPAM.net" wrote:
>> >
>> >>
>> >> "Steve" <Steve@discussions.microsoft.com> wrote in message
>> >> news:995CA3D9-1A63-4768-AC75-6DFC8D051D8E@microsoft.com...
>> >> >A few weeks ago I couldnt send emails and get this message
>> >> > Your server has unexpectedly terminated the connection. Possible causes
>> >> > for
>> >> > this include server problems, network problems, or a long period of
>> >> > inactivity. Subject 'Are you working', Account: 'windows mail', Server:
>> >> > 'smtp.charter.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
>> >> > Number:
>> >> > 0x800CCC0F
>> >> > I can still recieve but cant send.
>> >>
>> >> Were you still using charter.net as your internet provider while getting
>> >> this
>> >> message? If you're using a wireless connection, your computer is likely
>> >> to occasionally use your neighbor's wireless server instead of yours, and
>> >> therefore your neighbor's internet provider. Connections to port 25
>> >> that cross over from one internet provider's equipment to another's are
>> >> often blocked to cause trouble for spammers. Unfortunately, cable
>> >> companies are unlikely to let you switch to using some other port instead,
>> >> in order to avoid this problem.
>> >>
>> >> Also, see if this helps:
>> >>
>> >> http://www.charter.com/customers/sup...articleid=1781
>> >>
>> >> A number of problems in Windows Mail are due to interference from
>> >> antivirus programs, and such problems are often slow to show up. What
>> >> if any antivirus programs do you have, and have you ever had a Norton
>> >> or McAfee antivirus program on that computer, even one of the trial
>> >> versions that often come already installed on new computers?
>> >>
>> >>
>> >>
>>