The three companies offering the most troublesome antivirus programs
(Symantec/Norton, McAfee, and Trend) don't seem to be able to
admit that their programs cause problems in Windows Mail, so
take what they said with a big grain of salt.

"Steve" <Steve@discussions.microsoft.com> wrote in message
news:8BFC25B6-5E63-4D6A-91A3-5F8214D1FA3C@microsoft.com...
>I tried shutting off my antivirus program and I still have the same
>problem.
> I didnt uninstall it though. I contacted trend and that is what they had
> me
> do and said it must not be their program.
>
> "Gary VanderMolen" wrote:
>
>> Trend Micro is one of the top three troublemakers for Windows Mail.
>> I suggest that, as a test, you uninstall it just to see if that clears
>> the
>> problem. If so, we can recommend a more compatible free antivirus.
>>
>> Another solution is to upgrade to Windows Live Mail because it is
>> less prone to suffering bad effects from overly aggressive antivirus
>> programs.
>> In any case, your antivirus must be configured not to scan emails.
>> For more on this, see
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Steve" <Steve@discussions.microsoft.com> wrote in message
>> news:2E5717B2-C4DB-407D-8D79-D95C6B10BB89@microsoft.com...
>> >I am not using wireless. I have trend micro antivirus plus spyware
>> >
>> > "robertmiles@bellsouthNOSPAM.net" wrote:
>> >
>> >>
>> >> "Steve" <Steve@discussions.microsoft.com> wrote in message
>> >> news:995CA3D9-1A63-4768-AC75-6DFC8D051D8E@microsoft.com...
>> >> >A few weeks ago I couldnt send emails and get this message
>> >> > Your server has unexpectedly terminated the connection. Possible
>> >> > causes
>> >> > for
>> >> > this include server problems, network problems, or a long period of
>> >> > inactivity. Subject 'Are you working', Account: 'windows mail',
>> >> > Server:
>> >> > 'smtp.charter.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
>> >> > Number:
>> >> > 0x800CCC0F
>> >> > I can still recieve but cant send.
>> >>
>> >> Were you still using charter.net as your internet provider while
>> >> getting
>> >> this
>> >> message? If you're using a wireless connection, your computer is
>> >> likely
>> >> to occasionally use your neighbor's wireless server instead of yours,
>> >> and
>> >> therefore your neighbor's internet provider. Connections to port 25
>> >> that cross over from one internet provider's equipment to another's
>> >> are
>> >> often blocked to cause trouble for spammers. Unfortunately, cable
>> >> companies are unlikely to let you switch to using some other port
>> >> instead,
>> >> in order to avoid this problem.
>> >>
>> >> Also, see if this helps:
>> >>
>> >> http://www.charter.com/customers/sup...articleid=1781
>> >>
>> >> A number of problems in Windows Mail are due to interference from
>> >> antivirus programs, and such problems are often slow to show up. What
>> >> if any antivirus programs do you have, and have you ever had a Norton
>> >> or McAfee antivirus program on that computer, even one of the trial
>> >> versions that often come already installed on new computers?
>> >>
>> >>
>> >>
>>