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Old 06-29-2008
Steve
 

Posts: n/a
Re: Cant send email but can recieve
I tried shutting off my antivirus program and I still have the same problem.
I didnt uninstall it though. I contacted trend and that is what they had me
do and said it must not be their program.

"Gary VanderMolen" wrote:

> Trend Micro is one of the top three troublemakers for Windows Mail.
> I suggest that, as a test, you uninstall it just to see if that clears the
> problem. If so, we can recommend a more compatible free antivirus.
>
> Another solution is to upgrade to Windows Live Mail because it is
> less prone to suffering bad effects from overly aggressive antivirus
> programs.
> In any case, your antivirus must be configured not to scan emails.
> For more on this, see
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Steve" <Steve@discussions.microsoft.com> wrote in message news:2E5717B2-C4DB-407D-8D79-D95C6B10BB89@microsoft.com...
> >I am not using wireless. I have trend micro antivirus plus spyware
> >
> > "robertmiles@bellsouthNOSPAM.net" wrote:
> >
> >>
> >> "Steve" <Steve@discussions.microsoft.com> wrote in message
> >> news:995CA3D9-1A63-4768-AC75-6DFC8D051D8E@microsoft.com...
> >> >A few weeks ago I couldnt send emails and get this message
> >> > Your server has unexpectedly terminated the connection. Possible causes
> >> > for
> >> > this include server problems, network problems, or a long period of
> >> > inactivity. Subject 'Are you working', Account: 'windows mail', Server:
> >> > 'smtp.charter.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
> >> > Number:
> >> > 0x800CCC0F
> >> > I can still recieve but cant send.
> >>
> >> Were you still using charter.net as your internet provider while getting
> >> this
> >> message? If you're using a wireless connection, your computer is likely
> >> to occasionally use your neighbor's wireless server instead of yours, and
> >> therefore your neighbor's internet provider. Connections to port 25
> >> that cross over from one internet provider's equipment to another's are
> >> often blocked to cause trouble for spammers. Unfortunately, cable
> >> companies are unlikely to let you switch to using some other port instead,
> >> in order to avoid this problem.
> >>
> >> Also, see if this helps:
> >>
> >> http://www.charter.com/customers/sup...articleid=1781
> >>
> >> A number of problems in Windows Mail are due to interference from
> >> antivirus programs, and such problems are often slow to show up. What
> >> if any antivirus programs do you have, and have you ever had a Norton
> >> or McAfee antivirus program on that computer, even one of the trial
> >> versions that often come already installed on new computers?
> >>
> >>
> >>

>

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