Thanks Alan, but you pretty much lost me. We are not all that computer
literate. We can figure some stuff out but a lot of what you said is
over our heads. We need more specific instruction about how to get to
places and what to do once we are there. Some of the words you use are
not in our vocabulary. I was able to get into the printer folder and did
what you said up to a point - but not sure what to do or how - change
something there? Don't know what GPD or BUD is - don't know spooler or
parse? - don't know what \windows\system32\spool\drivers\w32x86\3 is
or where it is or how to get there? Tried Copy&Paste to Start Search but
it took me to Google? We've been using computers for over 20 years but
mostly on the surface and not into the nuts and bolts without specific
instruction. Thanks for trying.


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BrianSue