YW & thanks for your feedback.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Casey Corcs wrote:
> Thanks for this route to delete the pending.xml file, I had been
> struggling
> for weeks trying to do this via the cmd route but my user account was
> always
> rejected.
>
> I deleted the file....restarted my computer and sucessfully downloaded 46
> updates.
>
> Fingers crossed that this has solved my 12 months worth of error code
> 80073712.
>
> Thanks again from a computer illeterate 54 yr old.
>
>
> "Kristof" wrote:
>
>>
>>
>> "PA Bear [MS MVP]" wrote:
>>
>>> The "Windows Features" dialog box is empty in Windows Vista, or you
>>> receive an error message that includes the following code when you try
>>> to
>>> use Windows Update: "0x80073712":
>>> http://support.microsoft.com/kb/KB931712
>>
>> Tanks a lot for the tip, but it doesn't help me since there is no
>> "pending.xml" file to be found in the mentioned directory:
>>
>> 1. Click Start Start button , type %windir%\winsxs in the Start Search
>> box
>> 2. Press ENTER.
>> 3. Locate and right-click the pending.xml file.
>> 4. Click to select Properties.
>> 5. Click the Security tab, and then click Edit.
>> 6. Click Users, and then click to select Allow Full control.
>> 7. Click OK two times.
>> 8. Try to delete the pending.xml file again.
>>
>> ... I searched in all possible ways I think, can someone help me a bit
>> further?