A friend has a Toshiba laptop running Vista Home. He has a printer that
cannot be deleted. When I attempt to delete the printer I get an
"accesss denied" error. The printer had five documents in the queue. I
cannot cancel the documents either.

He has two user accounts on the computer. I have tried to delete the
printer from both accounts and get the same error with both. I enabled
the Administrator account, logged on as Administrator tried to delete
both the documents and the printer. I could not delete the documents
(no error message) and I got the same "access denied" error when I
tried to delete the printer. How can Administrator not have access to
delete a printer?

How do I delete the printer? Thanks.

--
..Bill.