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  #10 (permalink)  
Old 06-08-2008
Frank Saunders MS-MVP IE,OE/WM
 

Posts: n/a
Re: Can send but can't receive email on Windows vista email
"help me" <help me@discussions.microsoft.com> wrote in message
news9FC11F3-48FF-4E12-AD0D-5E184AC835E3@microsoft.com...
>
>
> "robertmiles@bellsouthNOSPAM.net" wrote:
> Your server has unexpectedly terminated the connection. Possible causes
> for
> this include server problems, network problems, or a long period of
> inactivity. Account: 'pop.central.cox.net', Server: 'pop.central.cox.net',
> Protocol: POP3, Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F
>>
>> "Greek" <Greek@discussions.microsoft.com> wrote in message
>> news:561C1E8B-0313-4EBC-9507-5B72FA3DFDD0@microsoft.com...
>> >I have home premium and all of a sudden, I can't receive....I can
>> >send....I
>> > see all the options and fixes for the opposite probelm, I have checked
>> > my
>> > options and everything is ok - nothing has changed.
>> >
>> >
>> > Gary - anyone out there...have a fix?
>> >

>> Not without more information.
>>
>> Such problems are often caused by interference from antivirus programs,
>> so
>> what if any antivirus programs do you have?
>>
>> If you get any error messages when trying to send and receive, right
>> click
>> on them and copy the entire error messages (often about 2 paragraphs) to
>> your next messages.
>>
>> If the error messages don't make it clear what email provider you are
>> trying to use, who is it?
>>
>>
>>


Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

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