I have 2 HP machines here at home within 10 feet of me, so this is not meant
as a slap at the company but ....

I remember when Windows XP MCE went from first release to MCE 2005. HP
*initially* announced no intent to support the upgrade on my 8 month old
computer. I gave up and configured an OEM version myself. About 4 months
later, public pressure forced HP to supply the upgrade at a nominal price
($10 shipping and handling -- well, a small profit there somewhere but fair
enough).

So, keep screaming! I am typing this on a 3 month old HP running Vista RTM
6000 x64 and could use a few drivers from HP to smooth out a few wrinkles.

"Jan Ilacqua [MVP]" <abuse@localhost.invalid> wrote in message
news:Oev0mkLIHHA.3676@TK2MSFTNGP03.phx.gbl...
> True. If it were not that I have another machine from which I can fax,
> which has XP Pro SP2 installed, I'd be in a bit of a fix for my business.
> Plus, my AIO is barely a year old. I don't feel that I should be expected
> to go out an buy a new printer or additional fax machine simply because HP
> does not want to provide drivers or software for a product that is barely
> a year old. I have let their customer service know my feelings on this,
> and as a long time HP customer, most of my machines and other devices
> being HP for many years, I do expect them to support the products I bought
> within the last 1-1/2 years. I have been told that they are working with
> MS on those issues, and I am hoping that they will come through for the
> more recent devices and machines. But, I know that I am not alone, and I
> don't think they are going to try to put the boots to a large number of
> their clientele but not providing necessary drivers/sw for current
> equipment. However, time will tell.
>
> Jan
>
>
> "Robert Blacher" <rblacher@community.nospam> wrote in message
> news:BC6AF305-2841-4EF7-98DA-B4D8361FB782@microsoft.com...
>> What you wrote makes sense. When you fax through an external
>> multi-function-printer, for example, you do so by "printing" to the fax
>> modem that is specific to that device (in my case, a Samsung MFP
>> SCX-4521F). I *hope* Samsung will provide a Vista-compatible set of
>> drivers. I *pray* they will include Vista 64-bit drivers. As it now
>> stands, I'm using their 64-bit XP drivers under Vista RTM x64 and it is
>> truly a kludge. I can print fine although installing the printer driver
>> in a "clean" install of Vista is not something I suspect would be a task
>> for a newbie. I can scan ONLY using Samsung's 32-bit SmarThru4 program
>> (and getting that to run under Vista took hours even for a "pro" like me
>> :-} ). None of Vista's scanners ( Windows Fax and Scan, Pic Gallery
>> import, etc. work -- nor does Office 2007 RTM, btw). Ironically, I
>> managed to get it recognized by the Scanners and Cameras control panel
>> item which says it passes the diagnostics. Er, yes, but Vista and Office
>> keep saying it is jammed or otherwise malfunctioning while SmarThru4
>> works fine).
>>
>> I cannot fax from the computer through the external Samsung MFP it (but I
>> have an internal fax modem that Vista supports). Such is life for us
>> early adopters.
>>
>> But, I don't blame that on MS. It's Samsung's job to update their
>> drivers and this is a printer they currently sell even directly on their
>> own website so I'm going to invent some new 4-letter words for them if
>> they don't come through!
>>
>>
>> "Jan Ilacqua [MVP]" <abuse@localhost.invalid> wrote in message
>> news:#M3FXUJIHHA.1264@TK2MSFTNGP03.phx.gbl...
>>> Sorry...but...that is what I was I was told by an MS Vista Beta Team
>>> member when I bugged the fact that I could not fax from Vista in the RC1
>>> and RC2. He told me that Vista will not support any such modems that are
>>> not internal, and that I would have to get my fax software from HP. When
>>> I asked HP about it, they said they are working with MS to provide the
>>> necessary to support fax capability. It may be that some hardware has
>>> already provided their software or drivers to accommodate their
>>> hardware. Don't know about that. I suggest you contact MS Help &
>>> Support and ask them.
>>>
>>> Jan
>>> MS MVP - Windows IE
>>>
>>>
>>> "Barry Watzman" <WatzmanNOSPAM@neo.rr.com> wrote in message
>>> news:uXL4psHIHHA.4056@TK2MSFTNGP03.phx.gbl...
>>>> Re: "as Vista will only support internal modems"
>>>>
>>>> That's news to me, and, frankly, not entirely believable.
>>>>
>>>>
>>>> Jan Ilacqua [MVP] wrote:
>>>>> I have an HP All-In-One 5510, and don't know if HP will provide any
>>>>> drivers for it. However, the only thing that does not work is the
>>>>> Fax, as Vista will only support internal modems, so XP will have to
>>>>> provide what is needed for the AIO Fax to work.
>>>>>
>>>>> Jan
>>>>> MS MVP - Windows IE
>>>>>
>>>>> "Barry Watzman" <WatzmanNOSPAM@neo.rr.com> wrote in message
>>>>> news:%23e5WCA5HHHA.4896@TK2MSFTNGP04.phx.gbl...
>>>>>> Title says it all: Does anyone have any information on what support
>>>>>> there will or will not be for the HP 5470C scanner (and 5490C ...
>>>>>> same scanner with ADF)?
>>>>>>
>>>>>> Also, the HP Photosmart 7350 inkjet printer?
>>>>>
>>>
>
>