I took your advice and tried to add it to the list on firewall: Computer
Associates Suite Firewall. I was told to add sites I would have to browze to
the site or file on the C Drive. I did that and got to Windows Update but it
was greyed out so I couldn't select it and add it to the list. The only way
I can get Windows Updates is to turn off the firewall and then the updates
work. This is what tells me it is the Firewall that is causing a conflict.
I'm still working on this, so if you have further advice, please do so.
Thanks for your help.

"TaurArian" wrote:

> 1. Your firewall settings
> 2. Read the articles especially: http://support.microsoft.com/kb/836941
> Try the *guided help*
>
> --
>
> TaurArian [MVP] 2005-2008 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>
> "crharve" <crharve@discussions.microsoft.com> wrote in message
> news:04D014A1-D23A-4BE2-9D8B-AEBD8A21860E@microsoft.com...
> | Taurian,
> | How do I check Windows Update Service so it can connect to the Internet
> | through Port 80 and 43. Also, How do I update website address to
> | exceptions/allow list. thanks for your help.
> |
> | "TaurArian" wrote:
> |
> | > Error: 80072EFD = ERROR_INTERNET_CANNOT_CONNECT
> | > Translation: Cannot connect to the Internet server
> | >
> | > There's a possibility that either a 3rd party firewall, anti-spyware program, web
> | > accelerator, Internet security/antivirus program and/or a proxy server is interfering
> with
> | > the Windows Update Services (SVCHOST) accessing the Internet.
> | >
> | > Suggest adding the Windows Update website addresses to exceptions/allow list
> | > http://*.update.microsoft.com
> | > https://*.update.microsoft.com
> | > http://download.windowsupdate.com
> | >
> | > If that hasn't help, check that the Windows Update Service can connect to the Internet
> | > through port 80 and port 443.
> | >
> | > You may need to refer to the individual programs documentation for further
> instructions.
> | >
> | > FYI
> | >
> | > When accessing the Update site, you receive the 0x80072EE2 or 0x80072EFD error.
> | >
> http://update.microsoft.com/windowsu...=en&IsMu=False
> | >
> | > You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error 0x80072EFD," "Error
> | > 0x80072F76," or "Error 0x80072F78" error message when you try to use the Windows
> Update
> | > Web site or the Microsoft Update Web site
> | > http://support.microsoft.com/kb/836941
> | >
> | > Finding a solution for the 0x80072EFD error
> | > http://www.updatexp.com/0x80072efd.html
> | >
> | >
> | > --
> | >
> | > TaurArian [MVP] 2005-2008 - Update Services
> | > http://taurarian.mvps.org
> | > ======================================
> | > How to ask a question: http://support.microsoft.com/kb/555375
> | > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
> | >
> | >
> | > "crharve" <crharve@discussions.microsoft.com> wrote in message
> | > news:7C6CDF7E-B88C-4FF9-9481-7D58EEB60B3E@microsoft.com...
> | > | When accessing update, it takes forever and I get error code 0X80072EFD. I
> | > | have
> | > | active X working and using Windows XP Media Center version. When rebooting
> | > | the update shield comes up and 0 installed and then disappears.
> | >
> | >
> | >
>
>
>