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Old 05-19-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Disable or uninstall anti viru before another SP3 installation att
We shall alert the media.

leoliver wrote:
> Hi Everyone,
> I'm happy to report that yesterday I successfully installed the SP3
> update . And the previous failures had nothing to do with my BitDefender
> anti virus . I went to
> http://support.microsoft.com/kb/949377/
> , and used method #3 "Reset the registry and the file permissions" to
> enable
> my computer to install SP3 .
> And the SP3 update has fixed a problem I've had with Outlook Express 6
> opening very slowly.
>
> Thanks for your replies !
>
>>
>> Hi Everyone,
>>
>> I've had 3 unsuccessfully installation attempts of the SP3 update . All
>> attempts to update received the "Access is denied " error .After the 1st
>> failure, I went to .... http://support.microsoft.com/kb/949377/ , and
>> tried
>> updating with my Bit Defender 2008 anti virus disabled, and after that I
>> tried updating with a burned_ to_ CD ISO image of the update. No luck .
>> All 3 update attempts left my computer very fragmented , and it changed
>> the colors of some letters in file names, to the same colors of file name
>> letters in my Windows folder.
>> Before I "Reset the registry and the file permissions " , and try
>> another
>> update attempt , I would like to ask 2-questions:
>> 1. Would uninstalling my anti virus,rather than disabling it make any
>> difference ?
>>
>> 2.Could a repair install , I did over one year ago, cause any problems
>> with
>> a service pack update ? ( other updates installed successfully )
>>
>> Thanks for your time !
>>
>> --
>> your friend,
>> Larry


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