You have no anti-virus application installed?

To fully disable Spybot Tea Timer, see
http://aumha.net/viewtopic.php?t=32409

Error messages that you may receive when you try to download and install
updates from the Windows Update Web site, from the Microsoft Update Web
site, or from a WSUS server: "0x800704DD," "0x80240020," or both:
http://support.microsoft.com/kb/910341
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


bduddy wrote:
> Thank you again for your help. The only program I have running of that
> type
> is Spybot S&D (that may be a problem in itself!) and disabling its
> resident
> functions do not affect the problem.
>
> This time after running the updater, the "Troubleshooter" link provided
> included a link saying "When accessing the Update site, you receive the
> 0x80240020 error"; this states I need to run Windows Update from an
> administrator account, which is something I have been doing all along.
>
> "PA Bear [MS MVP]" wrote:
>
>> What anti-virus application or security suite is installed? What
>> anti-spyware applications (other than Defender)? What third-party
>> firewall
>> (if any)?
>>
>> Has a Norton or McAfee application ever been installed on the machine?
>>
>> Tip: Temporarily disable real-time protection by your anti-virus and/or
>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
>> Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
>> attempting
>> to install the update(s). If you disable a third-party firewall, do NOT
>> connect to the internet without having the Windows Firewall enabled!
>>
>> =======================
>> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
>> Update Services installation issues:
>> http://support.microsoft.com/kb/906602
>>
>> You cannot install some updates or programs
>> http://support.microsoft.com/kb/822798
>>
>> => Check WindowsUpdate.log (%windir%\Windowsupdate.log) for errors
>> associated with the download/install.
>>
>> How to read the WindowsUpdate.log file
>> http://support.microsoft.com/kb/902093
>>
>> => Compare errors to those listed here:
>> http://www.bleepingcomputer.com/blog...showentry=1122
>> and/or go to http://windowsupdate.microsoft.com > click on Help and
>> Support
>> link in left pane > Solve problems on your own.
>> =============================
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary.
>>
>> For more information about how to contact your local Microsoft subsidiary
>> for security update support issues, visit the International Support Web
>> site: http://support.microsoft.com/common/international.aspx
>>
>> For enterprise customers, support for security updates is available
>> through
>> your usual support contacts.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.net
>>
>> bduddy wrote:
>>> Thank you for your assistance. The linked article does match the
>>> symptoms
>>> I
>>> am experiencing, including the fact that the updates I attempt to
>>> install
>>> do
>>> not appear in my history. However, I tried both listed methods for
>>> fixing
>>> the problem, and neither has worked; all updates still fail at the
>>> initialization of installing.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> CrystalBall© sez...
>>>>
>>>> Updates are not installed successfully from Windows Update, from
>>>> Microsoft
>>>> Update, or by using Automatic Updates after you repair a Windows XP
>>>> installation:
>>>> http://support.microsoft.com/kb/943144
>>>>
>>>> NB: Also applies to clean installs, upgrade installs, and Recovery
>>>> installs.
>>>>
>>>> bduddy wrote:
>>>>> This is the same person... just saying that I am using Windows XP with
>>>>> SP3,
>>>>> which I was able to install using a manual method; I encountered the
>>>>> same
>>>>> error when attempting to install in through Windows Update.
>> <paste>
>>> I am attempting to download several updates, including the final version
>>> of
>>> IE 7 and Windows Media Player 11. I have downloaded these updates and
>>> some
>>> others, but whenever I attempt to download these updates or any
>>> combination,
>>> the installation fails before finishing the initialization step. The
>>> only
>>> error message given is "A problem on your computer is preventing the
>>> updates
>>> from being installed"; there is a link to a help page which tells me to
>>> switch to an administrator account, but I have attempted to install the
>>> updates from two different administrator accounts with the same results.
>>>
>>> I have attempted to send a problem report, but the provided link leads
>>> to
>>> "http://support.microsoft.com/ph/6527#tab0", which appears to contain
>>> mostly
>>> problems from Windows 98 and does not include any information on how to
>>> contact Microsoft. I would attempt to provide more information, but as I
>>> said, I am only being given the most general of error messages, so I
>>> don't
>>> know what else to provide.
>> </paste>