Any frequent reader of this newsgroup would know that Trend Micro
causes problems with Windows Mail (as do most Norton and McAfee
security products). It's not that there is something wrong with Vista,
it is more an issue of the antivirus programmers taking illegal shortcuts,
which often doesn't show up until an update comes along. Most of the
other antivirus vendors had no problem making their products compatible
with Vista. If you don't want to spend any more money on this, download
and install one of the compatible free choices:

AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.

--
Gary VanderMolen, MS-MVP


"Ron Weinberger" <rweinberger@canwan.com> wrote in message
news:FCDF2310-A17F-4E23-9720-36457A94F5BF@microsoft.com...
> Hi,
> My new Dell XPS 1330 with Windows Vista Ultimate was purchased with
> TrendMicro antivirus installed. All worked reasonably well until automatic
> updates installed for TrendMicro and I installed Windows Service Pack 1.
> Windows Mail stopped working shortly after with error message 0x800CCC15
> after send /receive is pressed. Also, after trying again, sometimes error
> message 0x800CCC19 comes up. This is not a problem with my POP server as I
> can send and receive on my other computer running XP. The Vista computer
> was restored to prior to the updates but the problem persisted. Dell
> support finally disabled TrendMicro and called this a fix, and suggested
> that I buy Norton antivirus. Maybe I should, but I've already bought a 3
> year subscription to TrendMicro as recommended by Dell in their sales
> website, so I'm reluctant to do that. Also, it worked before so I think it
> may be a Windows problem. Any answers/ comments?
>
> Ron