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Old 05-17-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Disable or uninstall anti viru before another SP3 installation att
A1. Probably not.

A2. Doubtful.

http://support.microsoft.com/kb/949377 covers a lot more than just disabling
your anti-virus application.

See
http://groups.google.com/group/micro...38b194c09cac41
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


leoliver wrote:
> I've had 3 unsuccessfully installation attempts of the SP3 update . All
> attempts to update received the "Access is denied " error .After the 1st
> failure, I went to .... http://support.microsoft.com/kb/949377/ , and
> tried
> updating with my Bit Defender 2008 anti virus disabled, and after that I
> tried updating with a burned_ to_ CD ISO image of the update. No luck .
> All 3 update attempts left my computer very fragmented , and it changed
> the
> colors of some letters in file names, to the same colors of file name
> letters in my Windows folder.
> Before I "Reset the registry and the file permissions " , and try another
> update attempt , I would like to ask 2-questions:
> 1. Would uninstalling my anti virus,rather than disabling it make any
> difference ?
>
> 2.Could a repair install , I did over one year ago, cause any problems
> with
> a service pack update ? ( other updates installed successfully )
>
> Thanks for your time !


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