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Old 05-17-2008
leoliver
 

Posts: n/a
Disable or uninstall anti viru before another SP3 installation att

Hi Everyone,

I've had 3 unsuccessfully installation attempts of the SP3 update . All
attempts to update received the "Access is denied " error .After the 1st
failure, I went to .... http://support.microsoft.com/kb/949377/ , and tried
updating with my Bit Defender 2008 anti virus disabled, and after that I
tried updating with a burned_ to_ CD ISO image of the update. No luck .
All 3 update attempts left my computer very fragmented , and it changed the
colors of some letters in file names, to the same colors of file name letters
in my Windows folder.
Before I "Reset the registry and the file permissions " , and try another
update attempt , I would like to ask 2-questions:
1. Would uninstalling my anti virus,rather than disabling it make any
difference ?

2.Could a repair install , I did over one year ago, cause any problems with
a service pack update ? ( other updates installed successfully )

Thanks for your time !

--
your friend,
Larry
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