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Old 05-17-2008
PA Bear [MS MVP]
 

Posts: n/a
Re: Windows update error 80244016
Open a support incident, Peter.

Peter Lawton wrote:
> This is not a WSUS problem, these are the important bits from my previous
> posts that explain what my problem actually is:-
>
> 1) Running Windows Vista Business and can't run Windows update from the
> Microsoft site, I get the error 80244016
>
> 2) This PC is able to update from WSUS OK.
>
> 3) Other XP PCs with the same proxy and in the same OU can run Windows
> Update
> from the Web OK.
>
> 4) What I am doing is this:-
>
> Open "Windows Update" in control panel
>
> Select "Check online for updates from Microsoft Update" in the right pane
> (as this machine is set up for WSUS clicking "Check for updates" in the
> left
> pane will check WSUS, not online)
>
> In the right hand pane I then get a red cross and a message "Windows could
> not search for new updates" and the informative "Error(s) found code
> 80244016"
>
> As this PC can connect to the Internet fine for web browsing etc and the
> issue is just with Windows Update does anyone know where I should start
> looking to find a way troubleshoot further.
>
> What I did forget to say though is that this is an x64 Vista box, so the
> MS
> WSUS client diagnostic tool won't run on it, this is what I get running it
> several x64 Vista machines, not just the one I'm having issue with.
>
> WSUS Client Diagnostics Tool
>
> Checking Machine State
> Checking for admin rights to run tool . . . . . . . . . PASS
> Automatic Updates Service is running. . . . . . . . . . PASS
> Background Intelligent Transfer Service is running. . . PASS
>
> GetFileVersion(szEngineDir,&subversion) failed with hr=0x80070002
>
> The system cannot find the file specified.
>
> Peter Lawton
>
> "Lawrence Garvin [MVP]" <onsite@postalias.news> wrote in message
> news:9C2E4CCB-3E19-436B-9AB2-47FD37CD1F65@microsoft.com...
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:OCEBXf4tIHA.5832@TK2MSFTNGP02.phx.gbl...
>>
>>> Peter Lawton wrote:

>>
>>>> In the right hand pane I then get a red cross and a message "Windows
>>>> could
>>>> not search for new updates" and the informative "Error(s) found code
>>>> 80244016"

>>
>> This is an HTTP '400' error...HTTP/1.1 Error 400 - Bad Request
>>
>> http://support.microsoft.com/kb/q247249/
>>
>>>> "TaurArian" <taurarianREMOVECAPS@gmail.com> wrote in message
>>>> news:eQF4Yq1tIHA.4716@TK2MSFTNGP06.phx.gbl...
>>>>> 0x80244016 - SUS_E_PT_HTTP_STATUS_BAD_REQUEST
>>>>> Http status 400 - invalid syntax

>>
>> Oh.. but look... you've already received this answer once!
>>
>> One then simply needs to translate the error for your own scenario:
>>
>>> (as this machine is set up for WSUS clicking "Check for updates" in the
>>> left pane will check WSUS, not online)

>>
>> So, you click on "Check for updates", and you get an HTTP '400' error,
>> suggesting one possibility as a misconfigured URL for your WSUS Server.
>>
>> Download and run the Client Diagnostic Tool on this machine, and post the
>> results.
>>
>> The CDT is available at:
>> http://download.microsoft.com/downlo...tic%20Tool.EXE
>>
>> --
>> Lawrence Garvin, M.S., MCITP, MCBMSP, MCTS(x4), MCP
>> Senior Data Architect, APQC, Houston, Texas
>> Microsoft MVP - Software Distribution (2005-2008)
>>
>> MS WSUS Website: http://www.microsoft.com/wsus
>> My Websites: http://www.onsitechsolutions.com;
>> http://wsusinfo.onsitechsolutions.com
>> My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin


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