I tried all that and it stiill didn't work. I ended up chooswing the RX550
driver instead of the 500 and it works just fine.

"Cari (MS-MVP)" wrote:

> You need to get the Vista drivers from the Epson website. I can't give you
> a direct link because their site uses cookies, so even if I posted the link,
> it wouldn't work on your PC but use www.epson.com and navigate your way
> through the Drivers and Support page until you find the panel on the right
> which says Vista Compatibility and you will then be able to find the link
> for the RX500.
>
> Disconnect the printer from the PC, look in the Control Panel, Add/Remove
> and uninstall any Epson printer software that may have been installed for
> your printer..... then download the software, install it and don't reconnect
> the printer until the software tells you to do so.
> --
> Cari (MS-MVP) Printing & Imaging
> www.coribright.com/windows
>
>
>
> "jacksonlee" <jacksonlee@discussions.microsoft.com> wrote in message
> news:9DE4316F-C05D-4244-82A6-57AA1597EAD8@microsoft.com...
> > IE GANG---
> >
> > I don't have any suggestions, sorry. I'm hoping you can help me.
> > I recently purchased a Dell Inspirion 530 with Vista Home Premium
> > installed.
> > I presume it is 32-bit, but I can't find where to locate this info on the
> > computer.
> > I tried to install my RX500 and it was a no-go. (I inserted the Epson
> > install disk
> > and I now think that I shouldn't have. I just hope that I didn't damage
> > it.) I
> > have been trying for weeks to locate the driver download, but I have been
> > going
> > around in circles! Epson. Dell and Microsoft give info; when I try to
> > access the downloads, I go here and there and yet get nowhere! Where can
> > I
> > locate the driver you downloaded?
> >
> > Thanks a bunch!
> > --
> > Not a genius, but I''ll be darned if I can decipher computer jargon!
> > Grateful for your assistance.
> >
> >
> >
> > "IE Gang" wrote:
> >
> >> I recently purchased a newPC with Vista Home Premium installed (32bit)
> >> and
> >> have an Epson Stylus Photo RX500. Whe I first plugged in my printer, it
> >> worked fine. I had an occasion to use same on a laptop with XP
> >> installed.
> >> Printer worked fine. Now that I have transferred it back to PC with
> >> Vista.
> >> I get a status - error message and it shows each document with a printing
> >> error message. Vista's website says it is compatable. I have tried
> >> uninstalling and reinstalling several times. I downloaded the driver
> >> directly. The printer still works if I plug it into XP or as stand
> >> alone.
> >> It will scan with Vista, but just not print. HELP. Any suggestions?
>