my problem is resolved...contacted hp support online chat and they helped me
reinstall my cd/dvd driver..thanks...

"dbknox" wrote:

>
> Let's start with a little information first. How are you trying to burn
> your cd"s Ie: what software are you using? Is it just through windows?
> What kind of CDs are you trying to burn, Music, Data, ISO?
> When you insert in a normal CD/DVD Ie: one with music or data , can
> you explore whats on it?
> Have you checked your device manager to see if the device is flagged
> Hope we can help, once we have some insight.
> I would be lost without my burner!
>
>
> --
> dbknox
>