Open the svcpack.log by going to Start > Run > copy&paste the below into
the Open: line and then click OK or press Enter

%windir%\svcpack.log

Click Edit, Find
In the Find what: field type in beethov9.wma
Click the Find Next button
Copy and paste the entry for beethov9.wma into your reply, please.
ALSO, include *any other entry with beethov9.wma* by clicking the Find
Next button.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Bill wrote:

> Hi,
> During installation of the SP3 update (manual update) I see the following
> error:
>
> "An Error occurred while copying file beethov9.wma.
> Cannot copy file to destination directory.
> Click Retry to retry operation Click cancel to..."
>
> I tried ignoring the error, but it comes up again during the install, and
> finally causes the installation to fail completely. I could see the file in
> the source directory; but I have no idea why it fails to copy to the
> destination. The destination path was not given, and there was no other
> info.
>
> PC is a dell XPS Generation 2, XP home sp2, with 2gbram, 30 gb free disk
> space. The account I was using has admin priveledges.
>
> Thanks for any help.
> Bill
>
> Oh, the SP3 update installed fine on my Dell Optiplex running XP pro.
>
> Email address is a spam trap