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Old 03-31-2008
 

Posts: n/a
Re: The message can not be deleted from the outbox
You're welcome.

"The Mays" <TheMays@discussions.microsoft.com> wrote in message
news:F99D71DA-6ABD-497A-B4A9-D5E5080EF951@microsoft.com...
> Thank you SO MUCH Robert. This fixed it. I'm eternally grateful!
>
> "robertmiles@bellsouthNOSPAM.net" wrote:
>
>>
>> "The Mays" <The Mays@discussions.microsoft.com> wrote in message
>> news:19B439D6-4FD9-410C-9A37-997AAA10A9CE@microsoft.com...
>> >I have a message stuck in my outbox that can not be deleted. I didn't
>> >even
>> > try to send the message, but it is in there and the message body of the
>> > email
>> > says "Message could not be Displayed" and that Windows Mail encountered
>> > an
>> > unexpected problem while displaying this message. Check your computer
>> > for
>> > low memory or low disk space and try again.
>> >
>> > I do not have either. Unfortunately this is preventing me from sending
>> > other messages. I have restarted my computer, but it still does not
>> > send
>> > or
>> > delete.
>> >
>> > Can anyone help me?

>>
>> Download and install this hotfix, with Windows Mail not running:
>>
>> http://support.microsoft.com/default.aspx/kb/941090
>>
>> Although it's labelled as for mail stuck in the Outbox, it also works in
>> other folders. If you don't know whether you have a 32-bit version
>> of Vista or a 64-bit version, try the hotfix for the 32-bit version
>> first.
>> Certain common antivirus programs, such as most of those from
>> Norton or McAfee, tend to cause this and other problems in Windows
>> Mail, although seldom immediately, so if you have such a program,
>> remember where to find the hotfix and hope it will install again if you
>> need it again. A recent version of the Trend antivirus program also
>> causes assorted problems in Windows Mail.
>>
>>
>>



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