The AIO is connected to USB, and the driver I got from HP for this device is
the only HP software that has been installed on this machine, which is a
DELL. Nothing else is hooked up to USB, and no other external hardware of any
kind exists for this machine.


"Alan Morris [MSFT]" wrote:

> Is the printer connected to USB?
>
> Is there any HP software installed on the machine that deletes the printer
> and driver when it can't contact the device (HP CUE Discovery)?
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/search/?adv=1
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "CLK in NY" <CLKinNY@discussions.microsoft.com> wrote in message
> news:3FE3D83E-4BE3-44AC-9512-D793DE67E763@microsoft.com...
> > It's a HP F340. I have also gone to microsoft.com and done a full update
> > install, as well as getting the new driver from HP for the PSC, nothing
> > seems
> > to work.
> >
> > Thanks for any help!
> >
> >
> > "Carey Frisch [MVP]" wrote:
> >
> >> Please tell us the name of the PSC manufacturer and the model number.
> >>
> >> --
> >> Carey Frisch
> >> Microsoft MVP
> >> Windows Desktop Experience -
> >> Windows System & Performance
> >>
> >> ---------------------------------------------------------------
> >>
> >> "CLK in NY" wrote:
> >>
> >> I'm running Windows Vista, but I have a PSC all in one that was
> >> originally
> >> programmed for Windows XP. I have gone to the PSC manufacturer and
> >> obtained
> >> an updated driver for the PSC, and I can install it and use the printer,
> >> but
> >> when I shut the computer down and restart it the driver does not stay
> >> installed. I have to re-install the driver every time I start the
> >> computer.
> >> Is there a way to make this driver stay installed?
>
>
>