View Single Post
  #8 (permalink)  
Old 03-04-2008
Gary Mount
 

Posts: n/a
Re: Windows Vista Home Premium Upgrade Problems
You need to have the same installation of Vista that you had when you first
used the anytime upgrade. It also has to be activated first before you can
do the anytime upgrade.

"Mousesurfer" <Mousesurfer@discussions.microsoft.com> wrote in message
newsF2D1533-0EDD-4113-98B9-2C9EBD143B5C@microsoft.com...
> Hey Gary:
> Well, I found the digital locker you me to go to. The following happened.
>
> It showed me; Your Software (1); Name: Windows Vista Home Premium to
> Windows Vista Ultimate; Type: Software Date: 07/05/2007 - view &record
> your
> license prior to downloading. All the important and needed information I
> thought I required. I ws a happy camper. I clicked on - Install License.
>
> Then it says: "Can not install License Package from the Edition of Windows
> which you are using. For assistance please try one of the following. and
> gave
> me a tel # a
> link and an email address which I have since been in contact and an no
> further ahead no than I was when I started. Besides that I believe what he
> was trying to tell me was to wait until my computer was advised me to -
> Activate Windows now - and then re-install the - Windows Anytime Upgrade
> disc? Does this sound right?
>
>
> --
> bjg3117
>
>
> "Mousesurfer" wrote:
>
>> Once again, thank you for replying so quickly. I will try what you have
>> giving me to do. I appreciate the help, as this whole experience has been
>> a
>> very frustrating and bumpy trail of Windows Vista not playing nice
>> with
>> most of my other programs.
>>
>> --
>> bjg3117
>>
>>
>> "Gary Mount" wrote:
>>
>> > If you don't know where your "license" for the upgrade is, then...
>> > From Microsoft...
>> > "A personal digital locker is created for you when you purchase a
>> > Windows
>> > Vista upgrade. Your digital locker stores your product keys and
>> > purchase
>> > information which, when used together, allow you to reinstall your
>> > upgrade
>> > if necessary. A copy of your upgrade is also stored in your digital
>> > locker.
>> >
>> > To access your upgrade in your digital locker for recovery:
>> >
>> > Click Start, and then click Control Panel. Double-click the digital
>> > locker
>> > icon. Alternatively, you can go directly to the Digital Locker website.
>> > "
>> > https://digitallocker.windowsmarketp...spx?limode=wau
>> >
>> >
>> >
>> > "Mousesurfer" <Mousesurfer@discussions.microsoft.com> wrote in message
>> > news:24D7EDCA-BA78-4AF5-8CA1-2BCC24801D97@microsoft.com...
>> > > Thank you for replying to my email
>> > >
>> > > Sorry, I am not familiar with this online digital locker your
>> > > referring
>> > > to,
>> > > and that's part of the problem is not knowing my product key # for
>> > > the -
>> > > Windows Anytime upgrade (I know it for the Home Premium, but not for
>> > > the
>> > > Windows Anytime). How do I go about do that?
>> > > --
>> > > bjg3117
>> > >
>> > >
>> > > "Gary Mount" wrote:
>> > >
>> > >> Use the Phone in method to activate your copy.
>> > >> My experience is similar to yours. I upgraded from Home Premium to
>> > >> Ultimate
>> > >> and had a system failure some weeks later and had to reinstall.
>> > >> I could not activate my re installed version automatically via the
>> > >> Internet.
>> > >> I had reinstalled to a different hard drive from my first activated
>> > >> install.
>> > >> Instead of phoning in to activate, I reinstalled Ultimate but
>> > >> installed
>> > >> to
>> > >> the same drive the first activated version had been installed on.
>> > >> The activation went through without having to use the phone method.
>> > >> Anyway, the phone in method will work.
>> > >>
>> > >> I am assuming you used your anytime upgrade license key to reinstall
>> > >> the
>> > >> upgrade.
>> > >> If you did not, then you can go to your online digital locker and
>> > >> recover
>> > >> your anytime upgrade license key to reinstall your upgrade.
>> > >>
>> > >> "Mousesurfer" <Mousesurfer@discussions.microsoft.com> wrote in
>> > >> message
>> > >> news:191CF454-5C19-4DB6-A22D-16F35AF2017A@microsoft.com...
>> > >> > I purchased from Staples (07/05/2007) the Windows Anytime Upgrade
>> > >> > disc
>> > >> > to
>> > >> > go
>> > >> > from; Windows Vista Home Premium to Windows Vista Ultimate. (This
>> > >> > was
>> > >> > all
>> > >> > from from a complete witch over from Windows XP to begin with as I
>> > >> > bought
>> > >> > a
>> > >> > new computer system. Which, quite truthfully has been nothing but
>> > >> > frustrating
>> > >> > and headaches right from the beginning).
>> > >> >
>> > >> > My computer crashed. I re-installed HP Recovery Disc & Windows
>> > >> > Anytime
>> > >> > Discs
>> > >> > - all seemed well. Then it started telling me I needed to -
>> > >> > "Activate
>> > >> > Windows
>> > >> > in so many days or it would (I believe it said) become inactive?
>> > >> > Which
>> > >> > it
>> > >> > did.....I'm now back to just Windows Home Premium.
>> > >> >
>> > >> > Does this mean I have to fork out more money? and I guess and
>> > >> > can't
>> > >> > even
>> > >> > just get the upgrade this time around can I? because I'm already
>> > >> > on the
>> > >> > Home
>> > >> > Premium?
>> > >> > I need help please!!!! I fairly new at all this. I'm not a
>> > >> > computer
>> > >> > tech,
>> > >> > just a someone that has a homebased computer.
>> > >> > --
>> > >> > bjg3117
>> > >>
>> > >>
>> >

Reply With Quote