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Old 03-03-2008
Mousesurfer
 

Posts: n/a
Re: Windows Vista Home Premium Upgrade Problems
Hey Gary:
Well, I found the digital locker you me to go to. The following happened.

It showed me; Your Software (1); Name: Windows Vista Home Premium to
Windows Vista Ultimate; Type: Software Date: 07/05/2007 - view &record your
license prior to downloading. All the important and needed information I
thought I required. I ws a happy camper. I clicked on - Install License.

Then it says: "Can not install License Package from the Edition of Windows
which you are using. For assistance please try one of the following. and gave
me a tel # a
link and an email address which I have since been in contact and an no
further ahead no than I was when I started. Besides that I believe what he
was trying to tell me was to wait until my computer was advised me to -
Activate Windows now - and then re-install the - Windows Anytime Upgrade
disc? Does this sound right?


--
bjg3117


"Mousesurfer" wrote:

> Once again, thank you for replying so quickly. I will try what you have
> giving me to do. I appreciate the help, as this whole experience has been a
> very frustrating and bumpy trail of Windows Vista not playing nice with
> most of my other programs.
>
> --
> bjg3117
>
>
> "Gary Mount" wrote:
>
> > If you don't know where your "license" for the upgrade is, then...
> > From Microsoft...
> > "A personal digital locker is created for you when you purchase a Windows
> > Vista upgrade. Your digital locker stores your product keys and purchase
> > information which, when used together, allow you to reinstall your upgrade
> > if necessary. A copy of your upgrade is also stored in your digital locker.
> >
> > To access your upgrade in your digital locker for recovery:
> >
> > Click Start, and then click Control Panel. Double-click the digital locker
> > icon. Alternatively, you can go directly to the Digital Locker website.
> > "
> > https://digitallocker.windowsmarketp...spx?limode=wau
> >
> >
> >
> > "Mousesurfer" <Mousesurfer@discussions.microsoft.com> wrote in message
> > news:24D7EDCA-BA78-4AF5-8CA1-2BCC24801D97@microsoft.com...
> > > Thank you for replying to my email
> > >
> > > Sorry, I am not familiar with this online digital locker your referring
> > > to,
> > > and that's part of the problem is not knowing my product key # for the -
> > > Windows Anytime upgrade (I know it for the Home Premium, but not for the
> > > Windows Anytime). How do I go about do that?
> > > --
> > > bjg3117
> > >
> > >
> > > "Gary Mount" wrote:
> > >
> > >> Use the Phone in method to activate your copy.
> > >> My experience is similar to yours. I upgraded from Home Premium to
> > >> Ultimate
> > >> and had a system failure some weeks later and had to reinstall.
> > >> I could not activate my re installed version automatically via the
> > >> Internet.
> > >> I had reinstalled to a different hard drive from my first activated
> > >> install.
> > >> Instead of phoning in to activate, I reinstalled Ultimate but installed
> > >> to
> > >> the same drive the first activated version had been installed on.
> > >> The activation went through without having to use the phone method.
> > >> Anyway, the phone in method will work.
> > >>
> > >> I am assuming you used your anytime upgrade license key to reinstall the
> > >> upgrade.
> > >> If you did not, then you can go to your online digital locker and recover
> > >> your anytime upgrade license key to reinstall your upgrade.
> > >>
> > >> "Mousesurfer" <Mousesurfer@discussions.microsoft.com> wrote in message
> > >> news:191CF454-5C19-4DB6-A22D-16F35AF2017A@microsoft.com...
> > >> > I purchased from Staples (07/05/2007) the Windows Anytime Upgrade disc
> > >> > to
> > >> > go
> > >> > from; Windows Vista Home Premium to Windows Vista Ultimate. (This was
> > >> > all
> > >> > from from a complete witch over from Windows XP to begin with as I
> > >> > bought
> > >> > a
> > >> > new computer system. Which, quite truthfully has been nothing but
> > >> > frustrating
> > >> > and headaches right from the beginning).
> > >> >
> > >> > My computer crashed. I re-installed HP Recovery Disc & Windows Anytime
> > >> > Discs
> > >> > - all seemed well. Then it started telling me I needed to - "Activate
> > >> > Windows
> > >> > in so many days or it would (I believe it said) become inactive? Which
> > >> > it
> > >> > did.....I'm now back to just Windows Home Premium.
> > >> >
> > >> > Does this mean I have to fork out more money? and I guess and can't
> > >> > even
> > >> > just get the upgrade this time around can I? because I'm already on the
> > >> > Home
> > >> > Premium?
> > >> > I need help please!!!! I fairly new at all this. I'm not a computer
> > >> > tech,
> > >> > just a someone that has a homebased computer.
> > >> > --
> > >> > bjg3117
> > >>
> > >>

> >

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