[jpersone]

Hi all, I am new to the community and have been fighting a weird error on shutdown on my friend's Gateway laptop with Vista preloaded. With all programs shut down, running in normal or safemode, When I choose any shutdown or restart, the error occurs. I first see the logging off screen and immeadiately get an error box.
Windows - Bad Image
Exception Processing Message 0xc000007b with the parameters-
0x760A023C repeated 4 times. I can click OK and a virtual repeat of the message pops up with the only difference being the parameters
On the second Message the parameter 0x755A023C is given 4 times. After clicking Ok, the computer shuts down or restarts depending on the option I choose. The only things I have been able to find so far all seem to point to Media Player and plugins, and I have followed all those suggestions to no avail. Has anyone got an idea how I can pinpoint the cause of the error so I can try and fix it? TIA

Jay