[nmc]

Good morning Steve,

The updates setup file has been tried. As before, I get 'Windows Update Agent has encountered an unrecoverable error'.

I've looked at the cbs.log. An extract is below. The only significant (?) entries relate to roughly when the update problem started. The last few lines have been repeated continuously up to date.

2007-11-14 08:49:37, Info CBS Loaded Servicing Stack v6.0.6000.16386 with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_non e_07289f4cca5f6990\cbscore.dll
2007-11-14 08:49:37, Info CSI 00000003@2007/11/14:07:49:37.450 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x69daf745 @0x70841a0d @0x70841794 @0xa3357 @0xa29ba @0xa1939)
2007-11-14 08:49:37, Info CBS NonStart: Checking to ensure startup processing was not required.
2007-11-14 08:49:37, Info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransac tions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = disp
2007-11-14 08:49:37, Info CBS NonStart: Success, startup processing not required as expected.
2007-11-14 08:49:37, Info CSI 00000005 CSI Store 3829408 (0x003a6ea0) initialized
2007-11-14 08:49:37, Info CBS Session: 29894290:3887763185 initialized.
2007-11-14 08:49:37, Info CBS Session: 29894290:3887763185 finalized. Reboot required: no
2007-11-14 08:49:37, Info CBS Session: 29894290:3889071695 initialized.
2007-11-14 08:49:37, Info CBS Session: 29894290:3889071695 finalized. Reboot required: no
2007-11-14 08:49:37, Info CBS Session: 29894290:3890331380 initialized.
2007-11-14 08:49:37, Info CBS Session: 29894290:3890331380 finalized. Reboot required: no
2007-11-14 08:49:37, Info CBS Session: 29894290:3891864485 initialized.
2007-11-14 08:49:38, Info CBS Session: 29894290:3891864485 finalized. Reboot required: no

Thanks again for your help.
Neil