Hello Ben,

Robear Dyer recommend ths solution

Try the Resolution in this KB (ignore the title):
http://support.microsoft.com/kb/923100
<http://support.microsoft.com/kb/923100>

NB: In Step #7, you will only need to download/install .NET Framework 1.1
Service Pack 1; you do NOT need to download/install .NET Framework 1.1, too.


I hope this post is helpful, let us know how it works ºut.
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"ben" wrote:

> when i try to install the Microsoft .NET Framework 1.1 Service Pack 1 update
> it fails to install. i have found an error code of Error Code: 0x80131700
>
> can anybody help ? - thanks