"Ken Webster" <kenwebster@discussions.microsoft.com> wrote in message
news:64FACE08-DA2F-4DDF-821C-7D82EFC87849@microsoft.com...
> Hi , I am having a similar problem when exiting, where message tells me
> Windows Mail has stopped working correctly and shuts down and restarts
> again.
> When I exit again message tells me Windows will notify me if a solution is
> available but it never does and I have to click on close program in the
> error
> window to exit. I would be obliged to share any solutions you received.
> Regards
> --
> WKW
>
>
> "Geoff Oborne" wrote:
>
>> Hi,
>> Whenever I shut down windows mail I get a 'windows mail will restart' and
>> then it will restart and I have to shut it down again. This time it will
>> shut down correctly.
>> Does anyone know how to resolve this.
>>
>> Incidentally, anyone that has a stuck mail that will not delete then use
>> the
>> KB941090 update - it worked for me.
>> Regards
>> Geoff Oborne MI Hort
>>

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
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