"Frank Saunders MS-MVP IE,OE/WM" <franksaunders@mvps.org> wrote in message
news:68A9512B-CB20-4F73-8B7D-D4FB2B36BE65@microsoft.com...
> "Steve" <steve.withnell@btinternet.com> wrote in message
> news:u5bdrH9QIHA.1208@TK2MSFTNGP03.phx.gbl...
>> I am using an ACER 5630 laptop with 2G RAM and running Vista Home
>> Premium.
>>
>> I have an upto date copy of McAfee running on the machine which is
>> enabled for eMail (+other) protection
>>
>> My normal POP3 client is Windows Mail and has worked perfectly since I
>> bought the machine 6 months ago.
>>
>> Last week, I started having a symptom where a message appeared to get
>> "stuck" during the receive synchronisation. The first 3 of 7 would
>> download, then the server would timeout whilst waiting for the fourth
>> and so on. The effect of re-trying to synchronise is that I get
>> duplicates of the messages that will download, but the original problem
>> remains. I extend the timeout on Windows Mail to 5 minutes, but it
>> still times out on a specific message.
>>
>> I tried using Outlook 2007 but similar symptoms - some messages get left
>> on the server
>>
>> I tried Windows Live Mail same symptoms.
>>
>> Given that some messages download and some don't, the client config must
>> be OK, and I'd assume McAfee is OK too - so where do I look for the
>> problem?
>>
>> Thanks in advance for any guidance!
>>
>> Steve
>
> Uninstall McAfee. You have been lucky so far, but McAfee apparently
> downloaded an update for you that broke you mail in any program.
>
> Email scanning should be turned off in any anti-virus. Also exclude EML
> files from the scan. It provides no
> protection not provided by the regular resident protection.
> Besides that, McAfee and Norton are not compatible with Windows Mail and
> Outlook Express and should be uninstalled. The latest version of Trend's
> anti-virus seems to be causing problems too.
>
> --
> Frank Saunders MS-MVP IE,OE/WM
> www.fjsmjs.com
> Do not reply with email

Thanks guys, uninstalled McAfee all works fine. Re-installed McAfee all
is good again, must have been problem with an update as you said.

Many Thanks

Steve