the search knowledge base url you provided came up "could not locate page".
when you say "monitor software specific to the device" are you referring to
the Dell printer software?

"Alan Morris [MSFT]" wrote:

> this would be the monitor software specific to the device.
>
> If someone else has this device, them they might be able to help out.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "health4u2" <health4u2@discussions.microsoft.com> wrote in message
> news:9B5BD893-5E32-4FAD-8F9F-78969F4BA7CC@microsoft.com...
> > whenever I print I receive this message "printer status window interface
> > has
> > stopped working" but it does not effect the printing process.
> >
> > anyone else see this?
>
>
>