I do not remember the name of the tech support but what you and other
forum reviewer are interested to know may be the vendor's name and the
specific model. They are Dell and the Inspiron 1501 being sold through
Walmart.

Michael Walraven wrote:
> Thanks for coming back with your solution. I will file it away (where I
> will promptly forget it )
> Who was your vender support, they should get a little credit! So much
> discourse about venders support is 'how bad it is'.
>
> Michael
>
>
> "churin" <churin@new.postalias> wrote in message
> news:OK5TcjbOIHA.2376@TK2MSFTNGP02.phx.gbl...
>> I contacted vendor's techsupport. He could not explain why. I let him
>> examine my PC through remote access session. He was doing what I had
>> done and he could not tell why those are grayed. Then he switched the
>> UI from Classic to the default UI, and those two icons all of a sudden
>> showed up on the system tray. I reverted the UI back to the Classic
>> and the icons fortunately stayed on. He was saying he switched the UI
>> because the default UI is more convenient for him to use not because
>> he suspected the Classic UI.
>> The problem must be a bug related to the Classic UI. The first thing I
>> did with this PC was to switch the UI to the Classic but if I
>> configured the network and checked the sound system before switching
>> the UI, then I would not have this problem.
>> Thank you anyway for trying to help me.
>>
>> Michael Walraven wrote:
>>> Sorry, can't help. Never happened to me so have no idea why they
>>> would be grayed out.
>>> Michael
>>>
>>>
>>> "churin" <churin@new.postalias> wrote in message
>>> news:uR6w7WaOIHA.5140@TK2MSFTNGP05.phx.gbl...
>>>> Michael;
>>>>
>>>> Thanks for your response.
>>>> I followed your suggestion and saw 'Volume' and 'Network' under
>>>> System Icons. But both are grayed so I could not add check marks.
>>>> What could be wrong?
>>>>
>>>> PS: Network icon is also not shown on the system tray.
>>>>
>>>> Churin
>>>>
>>>> Michael Walraven wrote:
>>>>> Right click in the taskbar area
>>>>> select properties
>>>>> notification area tab
>>>>> system icons
>>>>> should have a box to select for Volume
>>>>>
>>>>> Michael
>>>>>
>>>>>
>>>>> "churin" <churin@new.postalias> wrote in message
>>>>> news:u1uSQDSOIHA.1168@TK2MSFTNGP02.phx.gbl...
>>>>>> Speaker icon for volume control is missing from the system tray.
>>>>>> This is with a brand new notebook PC I just bought. Otherwise,
>>>>>> audio is working just fine. Could anyone help?
>>>>>