"fogrun5234" <fogrun5234@discussions.microsoft.com> wrote in message
news:193FD333-B553-41CE-B0CD-ACE455623441@microsoft.com...
>I have the same problem with Windows Vista Home Premium. Anyone who has an
> answer please post.
> Thanks,
>
> "Ronnie" wrote:
>
>> Message says " an unknown error has occurred.
>> Please advise on how to correct this problem. Am using a new Dell
>> computer
>> with the Windows Vista, Home Edition"
>> Thanks
>> --
>> ronniej@charter.net

Keep on reading. An answer to that problem is posted here about a dozen
times a day.