JJ wrote:
> Stay away from this product. I bought Acronis True Image 10 Home from
> tigerdirect.ca and installed it on my Vista 64-bit PC. I took backups
> regularly - once a week. I never bothered to verify the integrity of the
> backups. When I did, the product always reported that the backups were
> corrupt. By this time my 30 days for getting a refund from TigerDirect had
> passed. So, I contacted Acronis who told me to upgrade to a new build that I
> can download from their website. Same problem with the new build - corrupt
> backups. Acronis said they couldn't give me a refund since I didn't buy the
> product from them. I contacted TigerDirect who told me that they can't give
> me a refund either since the 30 days have passed. The product is useless to
> me now.
>
> Another problem with this product is that it doesn't play well with Vista.
> Once you start a backup task, you can't change it's priority. You always get
> an error message saying you don't have enough privileges to do this.
>
> And I received an email from Acronis a couple of days ago saying I can buy
> the new version 11 at 40% off. Some consolation.
>
> Lousy product. Lousy service from the manufacturer and retailer.
>


Have to disagree because I have used it with XP, Vista and Vista 64 and
actually used the backups quite a few times with no trouble. I have some
friends in the PC support Business (They rely on getting it right for
their jobs) and they will not use anything else, if the product was
performing so badly they would be out of a job.

This leads me to ask if there is possibly a hardware problem with your
machine or a drive? Perhaps even with the RAM since Acronis does seem to
need as much RAM as it can get. How did the install go? 64 bit Vista
requires a signed driver for Acronis, did you get any complaints there
but install it anyway?

You also said > Once you start a backup task, you can't change it's
priority. You always get
>> an error message saying you don't have enough privileges to do this.

Doing anything that might generate an error message during a backup is
(In my opinion) a risky thing to do with ANY software.

I also think there may be something damaged in the OS itself, I have
personally found Acronis support excellent and their support staff very
competent (You actually talk to a technician not some part time student)
so if they gave you some option to download a revised version of
something I think you'd be well advised to try it. What you might be
seeing is the result of some other defect and not a problem with Acronis
per se.