View Single Post
  #8 (permalink)  
Old 09-21-2007
guydel
 

Posts: n/a
Re: Vista loses my printers
In HP Network Device Support dépendancy is RPC in french "appel de procédure
distante" roughly transaled as "remote calling procedure" and also to
"lanceur de processus serveur DCOM" transalation "starter of process server
DCOM".
««««««for the spooler what I have is "spouleur d'impression" that would be
printing spooler, the same dependancy as above + HTTP
Question HP Network device Support is in automatique(deferred) what is
deferred for ?
Suggestion: can't Bill by is own printer and let you experiment with it !!!
It only cost me 179 $ he's worth around 40 billion and counting....

"Alan Morris [MSFT]" wrote:

> What dependencies are listed for the service Print Spooler in Control Panel,
> Administrative Tools, Services.
>
> Both what the spooler depends on and what depends on the spooler.
>
> I'd also take a look at the HP Network Device Support service since you're
> in there.
>
> --
> Alan Morris
> Windows Printing Team
> Search the Microsoft Knowledge Base here:
> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "guydel" <guydel@discussions.microsoft.com> wrote in message
> news:EB09E5DD-EC6F-4C14-B0C8-F33D81C0E641@microsoft.com...
> > Just crashed. the \windows\system32\spool\printers file is empty. The
> > exact
> > message I got before it stop functionning was "HP Network Device Support
> > cessed to function" that translated for eh last part because its in french
> > "...a cessé de fonctionner". It may have something to do with coming out
> > of
> > sleep mode. Do you have a solution. I can just had a printer and it works
> > but
> > my HP software still does see the printer. I do like the scanning and ocr
> > from HP. So is it HP or Vista the problem ? It's marked on the box Vista
> > ready and also on your website !!!!
> >
> > "Alan Morris [MSFT]" wrote:
> >
> >> The spooler service is crashing. Most likely due to faulting print
> >> drivers.
> >>
> >> The spooler service will restart twice so the spooler is failing multiple
> >> times. You can change the service to always restart or just restart the
> >> service rather than reboot.
> >>
> >> check if there is an spl file under \windows\system32\spool\printers when
> >> you see that there are no printers. There will be a matching shd file
> >> which
> >> you can open in notepad and the driver and printer name will be in this
> >> file.
> >>
> >> If you are on the internet with better than dialup send the application
> >> dump
> >> files to Windows Error Reporting.
> >>
> >> --
> >> Alan Morris
> >> Windows Printing Team
> >> Search the Microsoft Knowledge Base here:
> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "Broyle" <Broyle@discussions.microsoft.com> wrote in message
> >> news:2CBA8AF8-CA0E-48FF-A837-648F66112359@microsoft.com...
> >> > We do seem to have a similar problem, As I said I have this problem on
> >> > 2
> >> > computers both are connected to the printers via wireless. I have
> >> > Microsoft
> >> > XPS Document Writer shown in my printer line up,a lexmark 5400, a
> >> > cannon
> >> > ip4200, and a cannon mp160. I don't think this is a problem with all
> >> > the
> >> > printers and the microsoft image writer as well especially since after
> >> > a
> >> > restart they all come back. I have been fighting this since June and
> >> > could
> >> > use some help.... By the way I deleted INFCACHE.1 as was suggested in
> >> > other
> >> > articles but this morning I could't get my printers and the INFCACHE.1
> >> > was
> >> > still not there now after a reboot the printers are back and that
> >> > file
> >> > is
> >> > still not back.
> >> >
> >> > "guydel" wrote:
> >> >
> >> >> I have a similar problem with a HP all-in-one C5180 over a wireless
> >> >> network.
> >> >> After a setup works fine for days. Then even without using the printer
> >> >> I
> >> >> get
> >> >> messages from the task bar that HP services, like image monetoring,
> >> >> networking shutting down. When this happens I cannot access my HP
> >> >> programs; I
> >> >> get no HP printer detected. This will persist even if I reboot. The HP
> >> >> verifying tool for driver version cannot even find HP drivers on the
> >> >> computer. My other computer with XP however is still operationnal so
> >> >> the
> >> >> problem is with Vista. I tried to explain this with HP chat but they
> >> >> provided
> >> >> solution to setup the drivers, thus wortless. Appreciate any comments
> >> >> if
> >> >> you
> >> >> find a solution thanks
> >> >>
> >> >> "Broyle" wrote:
> >> >>
> >> >> > I have 2 computers running Vista and have the same problem on both.
> >> >> > Sometimes
> >> >> > when I start up Vista can't find my installed printers. If I go to
> >> >> > control
> >> >> > panel and click on printers I get nothing. When this happens I have
> >> >> > to
> >> >> > restart windows sometimes numerous times before I get the printers.
> >>
> >>
> >>

>
>
>

Reply With Quote