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Old 09-21-2007
Alan Morris [MSFT]
 

Posts: n/a
Re: Printing Problem
The only USB to parallel cable I have ever gotten to reliably work on a
number of different devices is the Belkin F5U002. Most vendors will not
support this configuration to their parallel printers and Canon has some
devices that will absolutely not work with any of these cable types.

Ask HP if they can recommend the correct USB to parallel cable for this
device.

The USB Port that gets created is for the electronic chip that is part of
the converter cable.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Mark Roberts" <MarkRoberts@discussions.microsoft.com> wrote in message
news:F5C568F9-B67B-4BCA-A818-6B4D0D5C4DEE@microsoft.com...
> No unfortunately this did not work, same problem exists after trying your
> method. Vista found the USB printing support device after I had
> uninstalled
> and rebooted, and then Vista installed the printer driver for the HP PSC
> 500,
> but when I tried printing the same happened, the printer lcd displayed
> "TURN
> PRINTER OFF THEN ON AGAIN" and the print job stayed in the queue until I
> took
> out the usb connector from the back of the PC. I think I'm resigned to
> just
> getting a new printer with USB output, unless you have any more
> suggestions?
> A couple of people have suggested a print spool problem? or a problem with
> the parallel to USB adapter cable I'm using? Thanks for your ongoing
> support.
>
> "Prakash" wrote:
>
>> Okay then, Please turn the printer off and disconnect from the computer.
>>
>> Please turn the printer on and connect the printer to the computer. The
>> computer should display the message "Found New Hardware" at the right
>> lower
>> corner at the task bar. Please check for that message.
>>
>> And, please follow the steps below:
>>
>> 1. Click Start button >> Right click on Computer >> Select Properties.
>> 2. Click Device Manager option on the left side pane and double-click the
>> Universal Serial Bus Controllers.
>>
>> 3. Click plus sign next to Universal Serial Bus Controllers.
>> 4. Click plus sign next to USB ROOT HUB (you can find more than one
>> entries)
>>
>> If you find an entry named USB Printing support or HP (DeskJet/Inkjet)
>> PRINTER related entries or UNKNOWN devices--- right-click on the USB
>> ROOT
>> HUB that contains this entries > Uninstall/Remove > OK.
>>
>> If the computer ask for a restart click NO
>>
>> 5. Click Apply and then click OK.
>>
>> The USB ports are now uninstalled. Now, restart the system. The system
>> automatically detects and reinstalls the USB ports.
>>
>> After that, please try to print.
>>
>> I hope, this should resolve the issue.
>>
>> Please let me know the result.
>>



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